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October 2023 by Amanda M
Tried to update my account…Bree was so rude to me I hung up the phone. Customer service is important nowadays…something I did not receive today. Disappointed
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September 2023 by Rosie Chase
I highly recommend Thomas for a massage. He was great! He listened to what I needed and it was one of best massages I ever had. Thanks again!
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September 2023 by Samantha Dowd
Thomas is the best! Call and book an appointment with him.
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May 2023 by Bryan Kuypers
Very friendly staff and a nice firm massage
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April 2023 by Rachael
Krissy, at Message Envy in Palm City...Learn to speak to your customers with more respect. Your customer service and attitude are completely discourteous. Would never recommend this location simply because I would never want any family or friends to be spoken to the way you spoke to me. It's a shame to see such a great company hire such a poor character person.
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March 2023 by Analia Borges
Used to work here, as a Masage Theapist. Most of the therapist, both massage and those who do facials, etc. are really good. I recommend this Masage Envy-Palm City, to whomever wants an excellent masage or Spa facial. This is Jenny, my go-to for facials at this Masage Envy location.
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January 2023 by Samantha J.
Anica is hands down the most amazing massage therapist I’ve ever had, and I’ve tried a lot. She’s extremely knowledgeable about the body and can solve any problem area you bring to her. My favorite part is that she really works at whatever the problem area is, and other areas that can contribute to the pain/discomfort/tightness to ensure she gets the problem solved on the first try. I trust her 100%. Highly recommend booking with her if you can! Jenny (I believe that’s her name?) at the front desk is also an absolute delight. Very friendly and professional, and keeps those waiting entertained with great conversation.
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December 2022 by Luiza Torres
Anica is one of the best massage therapists I had at this location.I highly recommend her!
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October 2022 by John Secreto
Worst massage ever. Been a member of massage envy for years. Was shuffled in and out with 44 minutes and charged for a full hour. Massage itself was non therapeutic and rushed. I was asked to lay face up, then down, then face up again. Ridulous. Complaint at front desk I'm sure will go nowhere and nothing will be done. Beyond disappointing.
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August 2022 by L. V
WARNING TO ALL: SAME FRANCHISE OWNER OF STUART, FL. If you are trying to get away from this franchise because of how poorly management treats people, DO NOT GO HERE. RUN AWAY!!! A closer proximity to home is NOT worth the stress and painful experience. Travel to Port Saint Lucie or PGA instead. The aesthetician manager, Julie and the Clinical franchise manager for Martin county, Lori, both treated me HORRIBLY!! They do not care at all about their customers. They are argumentative, rude, and will talk above you and interrupt you. Not to mention, in trying to excuse their poor communication, she literally said it’s not their jobs to inform customers of pre-peel do’s and don’ts. YIKES.If you cancel within 24 hrs they will crucify you for it but if they cancel you within 2 hours of your appointment, TOO BAD! Deal with it, right? I was given an IPL add on for the inconvenience only for Julie to take it away because ‘I had canceled first….’ That’s vindictive and I don’t doubt that they canceled my appointment on purpose.The most unprofessional management I’ve ever dealt with in my life works for the Martin county franchise. RUN AWAY!!
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July 2022 by Health Advocate
Last two appts cancelled same day as massage scheduled. When I cancelled the morning of my massage due to having a fever and not wanting to expose them-I lose the massage I’m entitled to with my monthly membership. In addition, very difficult to schedule a massage as availability is very limited. Have been a member for years. Am cancelling it now.
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July 2022 by Laurie Paolino
5 stars goes to Massage envy new employee Ally !!! She does a amazing job, they are lucky to have her and we are lucky too !! Thank you Ally and hope to see you when I return after the summer ?
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June 2022 by Jemma Ferry
My husband and I love Massage Envy in Palm City, Fl. We go as often as we can. From the front desk staff to the back. I especially Love Natasha. She has been doing my facials and chemical peels. She is extremely knowledgeable, professional and personable! I can’t say enough about my experiences with her.
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March 2022 by Lexi Shepherd
I always have a great experience when I come here. Everyone is friendly and willing to answer any questions. They have products you can buy up front from them as well. Riki did my last facial and she was knowledgeable and kind during my treatment. I will definitely be back!
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October 2021 by brenda byk
Worst company ever!Do not waste your money. They do not have enough staff. The only appointments you can ever get is at 8:00pm. I have had the last 4 appointments canceled and now can't book a slot till next month but boy they keep taking their payments.Spoke with Manager who states "I hear this all day long and understand your frustration". My response is fix it! In order to cancel, they delete the 4 sessions they owe me and that I paid for and won't refund me the payment they just took out. What a scam!Will never be back or recommend.
