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March 2024 by Leia S
Rude staff, management needs to address associates sitting on countertops after close with personal friends (no employed from how they were dressed) inside the store after close. Door unlocked. Attitudes when they speak to customers. Terrible location would rather go to mcdonald’s!
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March 2024 by Todd Samson
Rude staff, dirty/ unkept prep
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March 2024 by Tara Jacobs
This location is always filthy, the sloppy crew is NEVER in a hurry, unapologetic when they mess up or straight up forgot to make your order. Today is far from the first time. Very different from the Stuart Monterrey location where those kids are always on it, therefore it can be done. This is Palm City. Do better.
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January 2024 by Rachael Sacrider
Super young kids goofing off every time I go in here. No management or professionalism.
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January 2024 by Caroline Prescott
Everytime I order they are out of something or the menu has changed. It’s always super young people working with absolutely no supervision/manager. It takes 10 minutes to make 2 smoothies in a $750 smoothie machine. Over it.Edit: bern standing here for ten minutes and finally asked if they were making the smoothies….they said oops we forgot. Not another soul was in the restaurant. So they took my order and stood there until I asked. Unbelievable.
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January 2024 by Austin L.
In a world of low effort kids effortlessly waiting for a paycheck, Tropical Smoothie's employees go above and beyond to make sure us customers are satisfied. Under the management of shift leader Emma Grimmelsan and Katie Bevan, the restaurant is kept clean and employees are extremely attentive and determined. I recommend this location to anyone looking for a quick bite to eat!
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December 2023 by Stephen Powers
I have been in the food service industry my whole lifeThis location needs to close , revamp the store and get all new staff.
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December 2023 by Melanie L.
I ordered a meal for delivery 12/8/2023, we ordered 2 smoothies, a buffalo chicken wrap, banana crunch wrap, cheese quesadilla, and a bacon chicken bacon sandwich. Everyone's food seemed to be up to spec, except for the chicken bacon ranch sandwich. Pictured below will be hair the I found COOKED in my sandwich, and another hanging from the inside. I tried calling the tropical smoothie 3 times and no answer. So very disgusted and dissatisfied. If we are going to act like a restaurant please wear the requested requirements and wear hairnets or have your hair in a bun.
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December 2023 by Sandy McArdle
So many times, my order has been messed up. Three times my smoothie was nasty. Two of those times, there was blended up date pits in it and I almost broke a tooth. When I called to find out what it was, the girl tried to tell me it was the protein powder I chose! This time my smoothie was barely blended. It had huge chunks and a whole date that wasn't blended in at all. I have been there several occasions when they don't even acknowledge you are waiting. I get you're busy, but don't just ignore people. "I'll be with you shortly" would be nice! The area where you pick up to go orders is dirty and they are always out of napkins. I kept going back giving chances but now I am done. There seems to be only 1 person that is capable of doing it correctly and she only works week day mornings so I suggest you only go then. I won't go back. I've spent $$$ and only happy with my order a few times.
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December 2023 by Joshua Cook
The girl who took and made mine and the order before mine was fantastic. I imagine she wouldn't have to work as hard if the other employee in pink in the back got up to help.It's pretty normal to come into this store and have to wait till the staff who is sitting all the way in the back even notices you.
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December 2023 by Milva Perez
My God, the entrance door is very dirty, the place has a lot of garbage, the service is bad, there were three girls and it took 8 minutes for them to serve me. They were further inside talking in a chair, and there was also a bandage that you put on your finger when you cut yourself. A girl threw it on the floor with her foot, it's seriously horrible, first and last time I buy there, they are dirty.
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November 2023 by Beth M.
This location needs management. Kids are playing around and have zero interest to work.
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November 2023 by Elle M.
Do NOT go to the Tropical Smoothie Palm City, Fl location! Management is not available to credit your bank card due to an error and staff has zero training. Staff smiles and ignores the issue because they hope you leave. Food smells bad/old and poor restaurant hygiene. I threw my Santa Fe dilla in the trash and smoothie was chunky. Go to Jensen Beach, it's farther, but you get quality food, service, and staff washes their hands before they put gloves on.
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October 2023 by Liz L.
the location on martin downs blvd is a joke when it comes to staff the first time i had an experience i wasn't ok with i thought id give it another chance but coming back has proved me wrong. today i had different staff members who were still quite rude and not to mention came over to my table and dropped my food off as if they were so much better than me i mean holding their arm out and plopping my food on my table while i looked inside the bag i notice my wrap isnt even wrapped up properly and the wrap itself looks like they threw it together. i love tropical smoothie but will never come back to this location
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September 2023 by Sterling J.
I don't ever leave yelp reviews but DAMN. This is just a lack of effort, like I get it I work minimum wage too but cmon.
