DG Ace Hardware, established in 1981 and owned by the Schaefer family, is a locally operated store serving communities in the Chicagoland area and Florida. Its primary goal is to provide convenient access to hardware supplies for homes and businesses nearby. The store is known for its helpful and friendly staff, who offer personalized service to meet customer needs. Customers frequently praise the staff for their knowledge, genuine kindness, and willingness to assist with a variety of projects. For example, one customer appreciated the staff’s help with paint and wallpaper glue, noting the helpful attitude and the ability to get custom-colored paint. Another mentioned the manager’s helpfulness, while others highlighted the staff’s readiness to assist in emergencies, such as key fob issues. The store offers a range of products typical for DIY projects, including odds and ends that larger box stores may not carry. Customers also enjoy the community feel, with some surprised by special finds like Sprecher’s root beer. Overall, DG Ace Hardware is valued for its excellent customer service, knowledgeable staff, and its role as a reliable local source for hardware needs and home supplies.
