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January 2024 by Mark Lee
Savannah is incredible, very insightful. helpful and professional. I HIGHLY RECOMMEND! great job! I drove an hour so I could upgrade my phone, wanted to only deal with her just because I know how great she is!!
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January 2024 by Chris MacAdams
Savannah was excellent. Best ATT experience yet.
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January 2024 by CJ Gall
Savannah was a great help with getting me set up on Firstnet! Cannot recommend this store enough, great service, quick and easy!
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January 2024 by The Lydiaś
Lizzy is the best! I ordered new phones through Costco and switched providers- it was a nightmare trying to activate the lines. The 800 number I was given was no help, they told me to go to an ATT store. I went in with all three oh my lines deactivated on my old provider, activated on the new provider, but only 2/3 lines were working, and the 1/3 that was active was the wrong number! It was a disaster. Lizzy took the time, was patient with me, and worked magic to get all of it fixed and we were able to walk out smiling. I would rather do any future business at this location with Lizzy. It’s worth it to come here and get this level of service! Thank you, Lizzy!!
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December 2023 by Jeffrey Wright
Lizzy at The Palm Coast Store is a Rockstar!! Quick and effortless perfect service
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November 2023 by Dennis Robeson
They are very helpful!
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October 2023 by Geneva R.
Such a great experience!! Amber was EXTREMELY friendly and personal with me and my partner. I was scared to go into the store because I didn't want to get haggled and kept there for hours on end trying to be sold something I was not interested in. But amber was considerate of our time and got us through the entire process in maybe 30 minutes! She brought out and showed me all of my different options with their pros and cons. I ended up getting the iPhone 14 pro max and I couldn't be happier. To top it off she even offered to put the screen protector on for me. Obviously I don't need another phone now but the service was so great I would go there just for fun. 10/10 experience thank you again amber :)
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September 2023 by Tamara Shukha
******Violation of the Federal Trade Commission ActSection 5: Unfair or Deceptive Acts or Practices*****On 10/3/22, I called At&t and spoke with Kayce for internet service. She told me about a cell phone promotion as well. Not only would they provide better service but match the bill. The price was 2 lines for $110/month and a $20/month credit due to us having our own devices, making the bill $90+tax/month total. I told her I purchased a new phone 3 weeks ago and the phone might be locked. She said if it's PAID OFF it will work. After double checking in her system, she was certain she could activate it. When she attempted to import my number, the call dropped, the phone locked, and I was left with no phone. I run a business, being away from my phone isn't a option. Kayce & the activation line tried to troubleshoot but was unable. I was instructed to go to multiple locations including my old provider which informed me, ATT owns my number and wouldn't give it back. ATT wanted me to buy a phone from them with no payment plan due to being a new customer. The next day I went into another location (5180 state Rte 100, PALM COAST, FL 32164) and spoke to Darrell a sales rep. He told me I was lied to by Kayce but he has a promotion that I would receive a free phone if I turned in my old phone. He explained that the "free phone trade promotion" will in essence be discounted by monthly bill credits that AT&T will give back on your bill for the 36-month installment plan. He would also honor $10 off monthly for bringing my own devices, this would take 2-3 billing cycles to see the credits.My bill should be $130 but is $175. I have called with no results. Towards the end of 4/23 they gave me $400 credit which is less than the agreement. By switching to AT&T I have raised my bill by 200% and had to purchase 2 brand new phones and they stole mine. Everytime we call ATT or go to this store we get the run around and have to jump through hoops and nothing ever gets resolved.
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September 2023 by Tamara Curry
Margaret was fantastic!! She is very professional, experienced and friendly! She was the only representative in the store at the time we were in and she helped everyone successfully and in a timely fashion. Margaret is a gem ?
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September 2023 by Rebecca Hendrix
Lizzy was amazing and helped us out with billing and little glitches with our kids’ accounts and parental control setting! Awesome service!!!
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September 2023 by Laura Foss
My experience at the Palm Coast AT&T was very good, The sales associate was very knowledgeable and did everything to make our business worth coming to change servers!
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August 2023 by Andre Gaudette
Lizzy has been more than helpful! Upgraded to the new Galaxy zfold 5! Took less than 30 minutes in and out. The staff is so nice and respectful. Best ATT by far.
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July 2023 by Carmen Villegas
Margaret was excellent. She was very helpful, patient and easy to talk to. Great customer service at this location!
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July 2023 by Barbara Robinson
Thank you, Margaret, for repairing my phone! Excellent job!!
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July 2023 by Kiley Valentine
Elizebeth was super helpful and resolved all of our issues with no problem, I spent hours on the phone with AT&T customer service just to be hung up on and disconnected however as soon as we stepped into the store Elizabeth hooked up both of our iPhone 12 minis to the service provider with no issue! Wonderful employee I will definitely be back to see her for any further help
