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March 2024 by Christine Mansour
They are absolutely worthless. Horrible place in Palm Coast, FL. We took our 4 month kitten to get seen for an eye, ear infection along with parasite. They prescribed us medication that we been administering for the kitten, and we noticed that she has been having poor appetite, along with minimum improvement with medication. They quickly told us to go see a specialist, because they did everything they could on their standpoint. And after we spoke about the medication list, the tech was wondering why we are giving her bactrium for parasite, I said well everything that was educated and administered to us we been doing properly! She then put me on hold to speak to a “specialist tech” and specialist mentioned that bacterium (which is same brand as the sulfa drug they prescribed her, so she kept correcting me) anyway, place doesn’t care for your any pets. Please don’t go here! They will tell you to go see a specialist than treat a simple infection! And at the end the front receptionist said that Dr. Co did everything she could and is now recommending us to see a opthamologist specialist and psychology specialist because of her eye infection and poor appetite because of her parasite. I wanted to say something rude back n but just couldn’t believe that a place “gave up on a 4 month kitten” and throw her to a specialist because of her infections!! This place needs training and professionalism. I will be calling their headquarters and make a complaint about this location!
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March 2024 by Andrey Makarov
Very good animal hospital
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December 2023 by Doug Laidlaw
I am so glad to have discovered this facility! I started my Yorkie on the wellness plan after getting a very high estimate for a dental cleaning from my previous vet. This plan was less than that estimate alone. The plan not only includes the dental cleaning but all the visits, checkups, and vacations throughout the year. The staff and vet's are wonderful!
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September 2023 by m Gray
2 weeks ago I made an apt with the office because my dog was sick and throwing up. When our apt finally came we went in the room and I spent 2 mins giving symptoms and the story of what was going on. The vet tech gave me a quote of $780 bill before the vet even saw him. I asked for a piece of mind. I wanted the vet to just take his temp and see if they really saw the need for all that or if he just needed some chix and rice for a few days. Instead she got rude with me and said my dog can’t “skip the line because the wait is a 3 hour drop off”. 3 hour drop off for my dog to get his tempature taken? This is disgusting. I have been coming here for 10 years between all my animals. They had an excuse with Covid soft drop offs and now they’re taking advantage. I pay $50+ a MONTH and they REFUSED treatment in my dog. They called the next day with the audacity to ask if he was okay. And when I said that I wanted dr seiler to call me so I can talk with him because the office is refusing my dog. They called back and said they had an apt 2 weeks from that day. I didn’t talk to the dr. I am not going to bring my dog back 2 weeks later from an upset stomach. Dr seiler also turned away another dog of minethat had to be put down because he was very sick and they refused his service also. They said the office “was booked”. This place is a sad excuse for a vet. More like a money hole without empathy.
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August 2023 by Daphanie Brown
My wonderful, active, lively puppy died 2am 24 August as he slept. He had af appointment with this place on 21 August. Please do your homework about this place. I can't cancel my account now that my puppy is dead and I cant seen to be able to talk anybody, other than billing, to discuss my loss and no one to be accountable fit what happened to Dusty. I came to the hospital and all they told me was someone will be calling me, well nothing yet.
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August 2023 by meaghan trecki
2 weeks ago I made an apt with the office because my dog was sick and throwing up. When our apt finally came we went in the room and I spent 2 mins giving symptoms and the story of what was going on. The vet tech gave me a quote of $780 bill before the vet even saw him. I asked for a piece of mind. I wanted the vet to just take his temp and see if they really saw the need for all that or if he just needed some chix and rice for a few days. Instead she got rude with me and said my dog can’t “skip the line because the wait is a 3 hour drop off”. 3 hour drop off for my dog to get his tempature taken? This is disgusting. I have been coming here for 10 years between all my animals. They had an excuse with Covid soft drop offs and now they’re taking advantage. I pay $50+ a MONTH and they REFUSED treatment in my dog. They called the next day with the audacity to ask if he was okay. And when I said that I wanted dr seiler to call me so I can talk with him because the office is refusing my dog. They called back and said they had an apt 2 weeks from that day. I didn’t talk to the dr. I am not going to bring my dog back 2 weeks later from an upset stomach. Dr seiler also turned away another dog of minethat had to be put down because he was very sick and they refused his service also. They said the office “was booked”. This place is a sad excuse for a vet. More like a money hole without empathy.
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July 2023 by Belinda Messersmith
All those that helped me with my beloved cat Simon were so loving and kind. Wonderful caring group of people at Banfield Pet Hospital. I can't thank you all enough.
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July 2023 by Laura F.
I took my cat to be evaluated by a Vet due to my cat having had a really bad seizure. In my mind I would expect the Dr to give anti-seizure medication? So 400.00 later he was not given anything. So I was not happy at all. They suggested that I see a heart specialist to see if maybe heart related.? I really don't see why they would treat the problem that I took him there for. Needless to say I will not recommend them and I will not be returning there either. Do some research and find a good vet.
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June 2023 by Janette G
zoie to the left recuperating after a tumor removal and Buddy her lil man keeping her company. Banfield did a great job and took good care of my beautiful pitbull.
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April 2023 by Paula Brutout
I used to be well pleased with Banfield. You have to leave your pet for hours and don't even get to see our talk with the vet. At least not at this location. It's difficult to get an appointment. When my dog was sick they couldn't see her for a week. I waited a long time to pick up my pet after being told she was ready.
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March 2023 by Elaine Russell
I had to put 2 of my loving dogs to sleep a month month apart. They were SO gracious and loving and caring …noWords can describe . Bless him
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March 2023 by Penny D.
You couldn't ask for a better vet than Dr. Seiler. I schedule all my dog's appointments around his schedule. The front end girls, as well as the vet techs are awesome as well.
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March 2023 by CJ Parris
They provided compassionate and expert medical care which is obviously important when it comes to our pets.
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March 2023 by Margy Krafchik
We are visiting from out of country and forgot our dogs allergy meds (it was snowing when we left)!. We called another vet before we found Banfield and they were not helpful at all!. When we called Banfield everyone from who answered the phone to who greeted us when we arrived to the vet tech were so wonderful. They originally wanted us to leave our Standard Poodle for a couple of hours, which we were not comfortable with, so they asked us to come back in 45 minutes. When we returned she was done and we had our usual meds she is used to taking. Would highly recommend and would definitely return if needed. Wonderful experience. Gotta love Florida weather with a dog!! May says THANK YOU!
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March 2023 by Janet Gordon
They were really nice. You drop your dog off and they call you when they are ready. My dog had two ear infections and we believe it's an allergy. I think it maybe to chicken.He is doing much better since on his special diet.