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January 2025 by Erika Judith
Had a horrible tour today will not be booking. Tanya the tour guide and event coordinator was very unprofessional. Before we even met in person she was quite unorganized and sent me numerous emails switching tour times and days. Then we come in this morning for our tour and the place is a mess. Not only was it dirty from the event last night but the kitchen was disgusting and the whole place you can tell needs a very deep clean. The ceilings were covered in dirt and so were the walls. There was dust everywhere and just gross. She then showed us the bridal suite and that wasn’t my favorite but the grooms suite is literally an office with a couch. Could hardly fit 4 people in there. Then she shows us the decor that looks run down and trashy. She then goes to show us the ceremony area that is so tiny I was suprised she was saying that 150 people could fit back there. It looks like only 20 people could. We then check out the tables and she tells us she has 12 tables and 8-10 people could sit at each table… when I tell you the tables should only fit 5 people MAX it should only fit 5 people they were so small…. How do you expect to sit 150 people there… for the amount of people and tables we would need to sit 12 people at each table. The dance floor if standing in a group could only really have 5 people on it or someone might get hurt. Tanya then comments on how beautiful my moms necklace is and starts to get really close to her (my mom can stand a lot but this was her final straw) she starts touching my mom a lot and I could see on her face she was about to scream she was so uncomfortable. Did not ask if she could touch my moms necklace or if she could touch my mom she just starts grabbing at her. She quoted us $5,500 but even she says for the place it should be a lot cheaper…. The fact that the tour guide states she would go lower but her boss would yell at her is a HUGE red flag. When ever I would try to talk she would cut me off or turn down my ideas. But as soon as my fiancé talked she would listen to him and happily answer his questions. Little did she know my parents and I are the ones paying for the venue not my fiancé. My fiancé was excited to see this venue due to the pictures but we were so disappointed. Not only did we have a bad tour but a horrible experience. Along with that I feel bad for whoever is hosting a event there tonight because we had finished our tour around 11/12 and the catering company was already there along with a few other vendors and the cleaning company had not even shown up yet and the place was still a mess. Imagine it was a wedding that started at 3pm and the place wasn’t even clean yet. Tanya also was making jokes about that too. I am quite disappointed and so is my fiancé and family. Please for your own peace of mind, DO NOT BOOK.
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November 2024 by Jonathan Aguilera
Our experience with this wedding venue was a nightmare from start to finish. Clear communication was practically nonexistent and getting a response felt impossible, and when we did hear back, the details kept changing. They kept increasing the price, adding unexpected charges at every turn, and making us feel like we had no choice but to pay more. The worst part was the lack of empathy and professionalism. Tanya, in particular, caused my bride so much stress, making her feel bad over details that should have been easy to address. Rather than helping, she added to the pressure of wedding planning, leaving us feeling frustrated and unappreciated. If you want a venue that truly cares about your big day and treats you with respect, look elsewhere. This place only cares about the money, not the couple
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February 2024 by Iryna Yusupova
Beautiful place! Highly recommended for a small sized wedding or a large party.The catering company wasn't very impressive.
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December 2023 by Regan Wanamaker
From start to finish Channel Side made our dreams come true on our wedding day! Everything was perfect and better than we could’ve ever imagined. Our planner Heather made our day seamless and stress-free. Heather made sure every single moment from start to finish was perfect. Thank you so much to Channel Side and especially Heather ❤️
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October 2023 by Jacillac Jones
I had my wedding here in 2021. It is a beautiful venue on the water. We had visited a lot of venues, but this one was perfect for us. We were able to save money by hiring our own food vendors and purchasing the alcohol for the bar. I still get comments from friends and family that our wedding was so pretty and fun!
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September 2023 by Kay Salera Photography
I shot a wedding at this venue in Sep 2023 for the first time, and it was a very good experience. The ceremony site had a very nice lighting at late afternoon, the venue has everything you need - rooms to get ready, ceremony site, and cocktail and reception rooms are all next to each other. The waterfront at the sunset time was very romantic as well. The reception room has a very high ceiling so the drapery looked very gorgeous. The staff members were very easy to work with, and I truly enjoyed photographing my special couple here. I would recommend this venue to anyone who is looking for an all-in-one venue around this area!
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September 2023 by Joshua Morgan
We had an amazing wedding at Channel Side in July, and it couldn’t have gone any better! From the moment we made our initial deposit to the day after our event, Channel Side was extremely professional, knowledgeable, and oh so helpful.Besides being extremely affordable as a venue, the best part of our experience was our Channel Side Wedding Coordinator, Heather. She made this so easy for the both of us, from helping with center piece ideas to organizing our vendors to ensure a smooth event. Heather was key to ensuring that our day of timeline went smooth and on schedule.I would recommend this venue to anyone looking to host a wedding, birthday party, anniversary party, corporate event, etc. All of our guests were equally impressed!
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August 2023 by Madison Sparks
Heather was my day of coordinator but was there for every step of the way. She was absolutely amazing and helped me with everything I needed!! Thank you so much for a great experience!
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August 2023 by Determined Pressures
Beautiful ambiance very nice experience!
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August 2023 by Jenn K
My cousin had his Wedding here this past weekend, and I have to say the place was absolutely beautiful. The wait staff, and bartenders were phenomenal. We danced the night away. What a great venue!
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June 2023 by Stephanie L. Caddy
Always an great experience for weddings and events.
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May 2023 by Missy Shani
Beautiful event! Jessica was about HER BUSINESS, Yukon Can tell she knows what she is doing. She was integral to the completion of the ceremony going so smoothly. I would definitely recommend them for all event planning needs!!!
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April 2023 by WSE - Win Show Events
The best venue in Palm Coast...I can definitely say is a pleasure going to this venue. Has everything you need for your wedding or social event. Awesome garden area for your ceremony and for pictures, great bar and spacious ballroom all illuminated with their in house lighting. A must see..We can't forget their staff. Jessica is always on point with both client and guests. I wish we could give a 10 star cause they deserve it.
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December 2022 by Jeff Campbell
Attended a wedding reception and the place was spectacular! Awesome location on the water. Great staff, food and facility!
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November 2022 by David Nagel
If you want to get screwed then this is the place for you. The customer service is horrible. Once the coordinators have your money, that would be (Shane and Jessica), they disappear like Houdini . They screwed me out of 500.00. so make sure you read the contract from front to back because the contract was made to screw the customer. I would not recommend channel side for any event. NOT EVEN ONE STAR.....
