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November 2023 by Darrell M.
Wanted to buy several pieces of butcher block countertops. Physically saw inventory in the store. Online said they weren't there. They were also cheaper online, they were having a sale. Found out that MEPS had not tagged the items correctly, and when brought to the attention of an employee there, she told me I had to purchase the items online to get the sale price. After we finally got this resolved, all the employees scattered and never helped load them. This store has a huge customer service/staffing problem. Very few want to work and the ones that do have to carry the load the ones who don't want to.Try calling the store. They never pick up the phone. And when they do they just send you to nowhere in hopes you won't call back.
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September 2023 by Bill C.
We were in here today and had no clue where to find the things we needed in a very short time and with the help of a very knowledgeable employee named mynor in the paint section we found everything we needed, thank goodness he was there!!! If you ever need anything look for this guy he is very very helpful
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September 2023 by Debbie L.
The least helpful Home Depot we've ever shopped at. Unfortunately it has a better selection overall than the nearby Lowe's or we'd be shopping there instead. Today we needed 50 pieces of sod and topsoil. The three garden center employees were too busy chatting to each other to offer anything more than an "I don't know" and "it's over that way" response. The store was out of top soil and the sod was delivered to them 7 days ago and it clearly hadn't been watered and was dead and yellow. An inquiry as to when they would get more sod was met with a shrug, an I don't know maybe Thursday and then right back to their conversation with their coworkers. The complete lack of indifference is unbelievable. Who is supervising or managing this store?
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September 2023 by Monica H.
I've been take aback the last few times I have been in the home Depo in Palm Coast. There are a plethora of notices at the registers telling customers how to comport themselves. I have no doubt that people can be rude but is that not a job of the store manager or the security team or even the police to shield employees? In what marketing world is it a good idea to admonish all your customers with negative signs while they are a captive audience at the register waiting to pay and take their closet hooks home. The Home Depo in St Augustine had no such signs (I was happy to see) Is this a Home Depo's Palm Coast situation? Who is coming into your store and behaving so badly you need to put up signs? Is this a safety concern? I hope you can resolve your problems and put away your very negative signage.
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May 2023 by Veronica B.
Lee and Naomi sweet so so so very helpful. I'm a older single woman and needed assistance with lumber and large bags of soil - Lowe's didn't have a single employee that would help me. These two young employees helped me with a smile and I am eternally grateful
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January 2023 by D W.
Last time I deal with this HD hereMost inept incompetent employeesToo many mistakesToo much apathy
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October 2022 by Miguel C.
You know for someone like me that's always fixing something I do go a lot to Home Depot . I must say yes this particular one in palm-coast I really like it's well stocked at least dose items that I need and you don't see to many employees, but at least the ones you see are friendly .Something you don't see in any of the ones I go to in Miami . But I must say it's a lot slower not to busy than all the ones I been to , and a lot cleaner and organized I've seen some really dirty And disorganized Home Depot so for those handy man's out there in palm coast this is one I recommend .
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September 2022 by Phil R.
I had windows replaced though this store after a year you could see the poor workmanship done. Can not get any response back. Now I'm seeing to have them fixed by someone else or replace by a company that backs there work.
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July 2022 by Tom R.
Home Depot would not accept my VA card for a 10% discount. I was told I had to use my Home Depot app on my phoneOr I.could not get a discount ( I'm a 74 year old Viet Nam Veteran). The woman was a little snotty so I asked her " listen what's the bottom line here? I'm I getting this discount or not?" Answer, not if I don't have the app. I left the cart and walked out!! I drove to Lowes and bought the same items. The cashier asked my if I was a Veteran. I said yes. Showed her my card got the discount. Cashier was very pleasant. No probem
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June 2022 by John M.
The Home Depot is a national brand and as far as I can remember, was the concept that phased outthe mom-and-pop local hardware store and replaced them with these monstrous monoliths of all thing home improvement. They have a staff that is professional and helpful and it is easy to get lost in these long aisles filled with everything home improvement. They also have a gardening department filled with a slew of plants and the like.All in all, this particular location of The Home Depot was able to get what I needed and get in and out in a relatively decent amount of time.The Home Depot is a good option as it pretty much has everything you could need or even imagine that someday you might need. I would definitely recommend this particular location of The Home Depot.
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May 2022 by Peggy Worley
Nice assortment of plants in the garden center whether you want flowers, shrubs or trees. I buy mostly from here. The plants do well at home.
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March 2022 by Matthew B.
I went there looking for some door pads for the knobs and it took a while to find what I was looking for. I saw a few associates chatting and I asked if they could help and they said next aisle over. It still took me a good five minutes to find the exact part I needed. The price was reasonable and I did the self checkout. I may use the app next time and type in what I need I hear it shows all the details; so, I'm not walking around aimlessly in semi marked aisles.
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February 2022 by L S.
Thank you an awesome employee, Larry for your military service, and for your help finding supplies for our rental!
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December 2021 by Bill M.
I recently moved to Palm Coast and purchased a home that was sold "as is." The home was previously rented, so there are quite a number of repairs and improvements that need to be done. I am at this Home Depot multiple times per week, and have spent thousands of dollars on everything from appliances and lights, to lawn mowers and plants. Each visit has been very smooth. Every employee I've encountered has been very friendly and helpful. The folks in the appliance department were wonderful in helping me obtain a Home Depot line of credit - 0% APR on certain purchases for six months! On a side-note, I've price-shopped many items, and the prices at Home Depot are consistently lower than at Lowes. I'll be back!
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October 2021 by Brian & Amber Buchanan
It's not very big,should have more