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February 2024 by Jim Fernandez
We have been experiencing problems with our new refridge and th we manager helped me to contact Whirlpool to get information to help us resolve the issues, which I am very thankful.
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February 2024 by Mimi Bird
Horrible customer seevixe experienve over the phone. Representative could not or would not update my phone number, since my phone number changed. Would not get her supervisor to help her update my phone number. She knew I had a delivery from lowes. The delivery couldn't happen because she wouldn't update thr phone number with the delivery dept. so they could contact me prior to arrival. By the way, why did you deny my request to speak to your supervisor so I could get my phone number updated. Because of this customer service woman, my delivery didn't get happen. Rude and obnoxious woman. This is a large corporation, not owned by you. Do your job properly. You represent Lowes.
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February 2024 by NED
Had what I needed
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January 2024 by Darlene Litteral
All the Lowe's in every state have been declining over the past years. Untrained sales people and the self check outs are so impersonal. Covid has changed everything!If you know what you need.... everything will be just fine. Getting competent advice is notta.
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January 2024 by Emily C.
We’ve been Lowe’s customer for over 20years, because they have great customer service and helpful employees, we always can find what we need in the stores, their employees are really nice and friendly and skilled…We met the store manager Chris in Palm Coast, he gave the best customer service and we were very happy with the results. Thanks again! Always shopping in Lowe’s!
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January 2024 by LeBoof
This is my go-to place to get in and out quickly. Super friendly staff.
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December 2023 by matt
store is fine, but lowes as a company is horrible. they offer services but dont actually do what they say. After 2 weeks of run around an a lot of money spent they dont follow through. dont waste your money on haul away
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November 2023 by Ron V.
Purchased granite countertops from Lowe's. Payed for the best and got the worst. Granite full of imperfections including chips and deformities. Sadly to say no one at Lowe's cares enough to investigate or respond to this. Will never use them again for anything.
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November 2023 by Samantha Brown
I love going to this Lowes whenever I get going on a project. The entire team is always ready to help me find what I need. But I want to give a special shout-out to Tyson and Matt who were extra sweet on Black Friday when I was shopping for Christmas decorations. They were very helpful when I wanted to buy the last hedgehog decoration from the display and pointed me in the right direction for the other things I was looking for. Not the first time the team at Lowe's has gone above and beyond, but especially appreciated on such a chaotic day.
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November 2023 by Vincente Vervalde
From using Lowes in Alaska, Maine, Port Charlotte FL and Texas this particular outlet has the rudest unhelpful and downright nasty older male associates ever experienced . They are clueless in regard to the products locations, an example being exterior screws for pool cage, was given four locations all of which were wrong. Asked the older associate and was greeted by attitude. Flooring guys are another pair that are unhelpful and indifferent. Spoke with a manager today who stated she would notify upper management. The staff are reflective their management and clearly many associates are being allowed to treat customers in this fashion, if this was not a fact then they would be of a far higher customer service caliber which this outlet has by far the lowest and worst. On the only positive note, the front end staff are very helpful and friendly. Will only use this particular outlet as a last resort!
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November 2023 by de air
Lowes is our go-to store for all our projects. They always have what we need and great prices. Wish they’d issue coupons though! Bring back Lowe’s coupons!
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November 2023 by Karen Vassek
Mixed feelings right now. The sales people at the store were great, And Happy with my purchase. However when the delivery guys showed up, one was great, he seemed to be the boss.he got the washer and dryer hooked up fine. The other one asked if he could use my bathroom and was in there the whole time taking a great big dump in my toilet. I thought he just had to pee, but NO You just don't do that. The boss guys was putting things in the truck and I yelled out don't forget your partner, he still in my bathroom. That's when he came out. So not happy with that part.
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November 2023 by Michael Cotton
Super friendly and helpful. I was back in the lumber department towards the back. I had a gentleman by the name of James aka(Jitters) I believe, ask me if I needed help with anything. I told him that I'd like to get 25 panels of the 12' roofing tin. I also asked where I good get some screws for the tin. He told me what aisle it would be down. He also said to go ahead and pick out the screws I wanted while he loaded up all the 25 panels I was wanting. By the time I was picking out some screws he had the panels waiting for me at the register. As I was attempting to load up the tin. I realized it wouldn't fit in my vehicle. So, I embarrassingly came back. The same gentleman asked what was wrong and said no problem we'll have it delivered. He mentioned it would be for a price though. I said that was fine. He went up to customer service with me a handled the the delivery process for me. In all my years of living and experiencing customer service this was by far up and beyond anything else I've experienced. Grade A+ customer service. Keep it up Lowes. And shout out to man Jitters
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October 2023 by B M
I ordered a washer, dryer, fridge, and microwave with Russell from appliances and there was an issue with the price and Russell and the manager Anthony worked together to fix my issue and made sure all my delivery dates were on time and looked at other options such as pick up. I’ve been to several Lowe’s in the area and this was the best service I’ve ever received. Thankfully i moved to palm coast so this will be my go to one !
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September 2023 by Anita Lacertosa
Lowe’s was very helpful and very courteous. Especially Pat at the register and John in the garden center. They were so friendly. I Love shopping at Lowe’s. Great prices and Beautiful plants and flowers.
