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December 2023 by Gary Fickhesen
Hi to anyone that might be thinking of switching carriers for there cell phone look no farther.i would highly recommend holly and the staff here. holly really knows customer service.a beautiful young lady to work with my my transition easy.if you need a new cellphone go see her and the whole crew. very special person that made my night a pleasure to work with. great prices great value go see holly you will understand how you should be treated and you are
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September 2023 by Yvonne Mitiva
I've been a customer for over 10 years, and I can't even get a discount on new phone they want to charge me over $200 for the cheapest one they have
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June 2023 by Malikot Music
Amanda helped me and my mom get a new service with Metro and brand new phones at a great price! She was extremely knowledgeable and competent, and was a pleasure to deal with. Highly recommend!
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May 2023 by Kelli Camp
I came into Metro PCS to find some internet for my Uncle and HOLLY was AWESOME!!! She had me and 3 other customers and she took care of ALL of us in such a timely manner I couldn't believe it!! She was very knowledgeable and solved my problem quick! I hope she's on her way to being a MANAGER if she isn't already!!! GREAT JOB HOLLY AND THANK YOU SO MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE!!! ?????
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May 2023 by Andrea Kelly
We went in to this store after dealing with a messy situation in another store in a different town. We explained to Holly and the other associate (I'm so sorry-I didn't get her name) exactly what happened, what we were told and what we wanted to do. Basically the other store caused our $110/month phone bill to go to $170/month, plus we ended up with an additional line that we didn't need. Holly LEAPED into action, attempting to find out what she had to do to remedy the situation. She talked with us for several minutes, gave us advice and offered her number for any time we just "had questions" or needed anything. After her instruction, our phones are back to the normal rate, and Holly even said we qualified for a credit and took a little off of our next bill. Thank you Holly & Mystery Employee!!! You guys are the real MVPs!!!!
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May 2023 by Lee anzelmo
What a phenomenal staff. I walked in and Brandon helped with info. Then we left and came back. Holly was incredible. Instead of 1 phone for the grandkids, we purchased 2. The knowledge she has, and what she taught us, was incredible. It was beyond what you could teach. Customer service was flawless and As Traveler, I hope you appreciate what you have. Great team effort. ?She should be a trainer..
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April 2023 by Oleg Ananyev
I went to this establishment in March and Holly went above and beyond her duties to make sure I got the best deal with them. Very courteous and knowledgeable. Thanks guys!! ??
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April 2023 by Jennifer King
Love Amanda and Holly. They are the BEST. Honestly the best customer service of any MetroPCS store. Thanks ladies
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February 2023 by Katie Golden
I went in a couple weeks agoI had searched several different providers. All had really expensive plans and they all tried to upsell me etc. I had just recovered from a horrible week and desperately needed to switch on to my own plan from a shared plan. Amanda was the one who helped me. She informed me that all I had to do was to call the customer service in order to do this. I was instantly disappointed and frustrated because I had tried that with other providers. Instead of leaving me to do it she took over and called them herself and walked through the entire process for me. I was so relieved and thankful. It has been a long time since anyone has helped me with anything. Best customer service experience in ages! Thank you Amanda!
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February 2023 by Paul Riley
Easy way to pay your phone bill
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January 2023 by Lamichel Bouie
Evertime I come to this store it's a bad experience! They never resolve anything my phone broke and I thought they would walk me through the steps for a new one like it offers the gave me a number to call on my broke phone!! Thanks Holly for nothing!
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September 2022 by Jamie Goodell
I've been with these guys for a very long time they're the best phone company around and the cheapest and you get your money's worth and the people there are awesome
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August 2022 by Mary Rhodes
The manager was rude and didn't solve my problem!
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August 2022 by Family Tablet
I've been to this location several times and I've always had a great experience.Amanda the store manager and her team was great, just want to get the word out about the new management and crew here!
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August 2022 by Rachelle Byers
Amazing Customer Service.! See Amanda , or Holly, or Natalie! They will take amazing care of you!
