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November 2023 by Just Saying
Although I had to wait a couple months to get in for an eye exam.. I am not disappointed with the service I received! Dr. Harrington is amazing she definitely takes her time and is very thorough. Emily the young lady that assisted me with my eyeglass frames was amazing! She was very friendly, caring, helpful and respectful. Definitely worth the wait for an appointment!
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October 2023 by Nicole Storms
The staff is so helpful & pleasant to work with.Very patient, attentive and willing to listen to needs and concerns.Thank you, ladies, for a welcoming atmosphere.A friendly smile and acknowledgement.I recommend this location. Unlike my recent experience at the St. Augustine location it's like night & day.
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September 2023 by David Mills
I was with this office before MyEyeDr bought them. They have become a mega owned could care less about you operation. This year, when scheduling my yearly exam they could not get me an appointment for three months. Then the day of the appointment, they called and cancelled 20 minutes prior. Magically, they had an opening the very next day when it was convenient for them. No thank you!
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August 2023 by Michael Grenier
If you need an exam please do not go here. First there is no doctor there and when there he is barely there. Tried to schedule exam because glasses got messed up and they told me like January which is almost 6 months away. I had no idea a company could be so unprofessional and untimely. God forbid if it was an emergency. I will never use this place or refer to anyone
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June 2023 by No Spam
I would not recommend this company. I bought glasses that make me sick every time I put them on. I mentioned to the doctor to please not fix my astigmatism because they make me dizzy and I only need glasses to drive at night.I got the glasses and they are nauseating to wear. When I mentioned it to the doctor, they said to I would get used to them. I tried my best, and I still get sick wearing them.L M
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June 2023 by miguel sosa
The staff at this practice are very professional helpful and totally awesome. The Eye Dr. What can say, she is truly awesome and great at what she does. I highly recommend this place hands down
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June 2023 by Suzanne L.
I recently visited the Palm Coast location to correct a problem with my lenses. I had gone to the St Augustine location to have my prescription filled, but couldn't see out of my glasses. After checking my glasses Emily found that the prescription had been entered incorrectly. Emily immediately took action to correct the problem for both sets of glasses. She was very knowledgeable and pleasant. I will now be going to the Palm Coast location in the future.
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May 2023 by Elyse Grau
I contacted the office this morning in regards to something going on with my eyes. They got me in around early afternoon. I cannot that thank them enough for making time for me. The front desk girl, Jada was very nice and welcoming as soon as I walked in the door. Megan asked me all the right questions that were super easy to answer in regards to my “urgent” appointment.I believe Katie is the general manager of the office and she was so nice and personable with the patients that she was attending to. Katie and Emily where both VERY helpful with helping me picking out my new frames and cannot wait for them to come in. Dr. Margaret Harrington was very thorough with my eye exam, and very reassuring that my eyes were fine. thank you so much My Eye Dr for being there.My family and I will most certainly be back
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May 2023 by Kim Cerillo
I went in for my annual eye exam and was treated by Sarah when I walked in. Sarah is the Doctor’ assistant and her knowledge, professionalism and customer service are INCREDIBLE! The Doctor was excellent and took her time with me. I then saw Emily for eyeglass fitting and contact information and this young lady was the triple crown of customer service!!! I saw Megan today and was again blown away be the outstanding level of service!!!!!
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May 2023 by Sarah Watson
everyone is great! the doctor is thorough and the staff is friendly and takes their time explaining all of my options. Would never go anywhere else!
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May 2023 by Jada Watson
Amazing experience!! Ladies on the optical side went into detail about what was being done on my glasses and made adjustments to fit my price range. Everyone In the office had smiles on their faces and were so polite!
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May 2023 by jeanne adams
My husband and I went to myeyedr. Today. It was the best experience ever. This office and eye team and doctor are amazingly.. the bestest. They are a team of caring experienced ladies and we are happy to have the pleasure of knowing them. Well sone team. .
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January 2023 by Accounting Department
Sarah the tech and Emily in Eye wear made my whole experience amazing! They were so kind and just genuinely sweet and helpful! I have never been treated so well in any dr office my whole life! They were very informative, accommodating and helpful throughout the exam process and choosing my glasses! 100% class act! The new Dr was also very friendly, talkative not stuffy and rigid like most Dr - I would give them the highest rating available!!!!
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January 2023 by Sunni Willis
This was my first time at this office, and I was really happy with my experience. I love the online appt set up. Easy and I got an appt within a few weeks. The office is clean, bright and pleasant. The eye technician was awesome. I can't recall her name, but she was funny, personable and was the highlight of my visit. The retail side was very busy when I went in but the staff gives everyone personal attention, in a quick and efficient manner. After my exam with the doctor, I had a very short wait to meet with the eye wear associate. She already had all of my insurance information and broke down what was covered and what the costs out of pocket would be. She helped me choose a prescription based on the way I would be using the glasses every day. I left feeling very good about the whole visit andI would highly recommend this office for your optometry needs.Sunni W.
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December 2022 by Marva Lipford
Went in yesterday with my daughter for exam with doctor and tech was wonderful but bought glasses yesterday but found insurance covers at 100 so went to cancel order and stated we don’t do refunds. I said there was no documentation stating that you do not do refunds. 24 hours from me representative stated to me oh well there’s gonna be a lab charger said OK so what is the lab charge so I can pay the difference of the lab charge stated we can leave a credit on your account I don’t want a credit on my account. I want a full refund of the difference from the exam for the glasses because our insurance covers it. Long story short not good business
