-
May 2023 by T T.
I didn't realize they took so long to fill prescriptions, especially when they're supposed to be 24hrs. A prescription was sent yesterday around lunchtime and I hadn't heard anything (I used to get text notifications when my meds were ready) so I called to speak with a pharmacist. They said it would be another two hours. Fast forward the rest of the evening and I called first thing this morning and it's still being worked on. Not sure why it's taking them so long, but I'm glad the medication wasn't for a life or death situation.
-
April 2023 by Jennifer J.
the absolute worst pharmacy in Palm Cast FL! They are rude and non caring and you have to wait hours for your prescriptions! Very unprofessional after 10 years I am leaving!
-
March 2023 by Jean M.
CVS is such a huge conglomerate. Why can't they hire enough people so they don't have to close for lunch! This is absurd. I get about seven prescriptions monthly. They are constantly out of one of them so I can get some of my prescriptions in a different pharmacy. CVS told me that I must have all my prescriptions at their pharmacy or I can no longer fill any of them there! Can they really tell me I have to get all of my prescriptions filled there or else?
-
January 2023 by Ty T.
Out of stock on my prescription said it will be there in 5 days. Cannot request it be sent to another location because I'd need a new prescription written by the doctor again.
-
January 2023 by Christin B.
Pharmacy is sh!t. Been on hold for 2 hours! Would give Zero stars if I could. This is ridiculous should not take this freaking long!
-
April 2022 by Andrea L.
They definitely get busy like all of the other pharmacies but everyone has always had such great customer service. I feel like they really go above and beyond for their customers. Thank you all for all you do!
-
April 2021 by Laura O.
I just spent 45 minutes and two separate consecutive calls trying to get through to them on the phone about my prescriptions. Someone kept picking up the line and hanging up again to get the line to stop beeping on their end. I would call and complain to the manager but THEY WON'T ANSWER THE PHONE. I've already called the corporate once after witnessing a pharmacy tech be incredibly rude to an elderly woman. I will be switching to another pharmacy ASAP.
-
February 2021 by Kevin H.
Some may agree with CVS, others won't but here's what my 5-year-old son and I just experienced at this CVS. *I'm posting my letter to CVS as my review and experience, also I'm not in or from San Francisco but Yelp is saying I am*After decades of being a very loyal CVS customer, going back to my first 48 years growing up in Rhode Island, as well as since moving our family to Palm Coast, FL several years ago. Unfortunately, my letter today is not a complimentary letter in the least. My 5-year-old (5 y/o) son and I just had a very, in-my-opinion uncalled for interaction with your pharmacist on duty at the "CVS Pharmacy at 5151 Belle Terre Parkway, Palm Coast, FL 32137 at 1130 +/- a few moments; my apologies I did not get her name, she's been there for several years. My previous interactions with her have been positive.Whilst at the register to pick up our daughters' prescription as well as pay for another $30 worth of products; our 5 y/o son noticed that the electronic thermometer on the counter was the same one we use at home, which makes sense as we purchased the unit from CVS. I said to him "that's for taking your temperature when you're sick, or to see if you might have The Chinese Virus." Within seconds the pharmacist was standing at the counter telling me "you cannot talk like that in here." Quite frankly I was not even sure what she was talking about at first, I know I had not used any foul language; then I realized it was because I had said "Chinese Virus." My reply "was why can't I say Chinese Virus it's what they call it on many news channels?" She replied, "if you keep talking like that you won't be welcome in this store" to which I said, "OK I'll take our business elsewhere." As I am paying for the items purchased, I asked "I was watching the news this morning and they were talking about the South African Strain, can I say that?" Her immediate reply was "where do you want me to transfer your prescriptions too?" I replied, "don't worry I'll take care of it."My voice was never raised, nor was any foul language used at anytime during this interaction. A private conversation between myself and my son is none of her business, regardless of if she overheard what I said to him or not, and or if she personally doesn't like what many call this virus. Not only will I be taking our family of sevens business (2 adults and 5 children) elsewhere after decades of being a very loyal customer; I will be vocal amongst my friends and family about this experience.
-
August 2020 by Yvonne M.
Omg I was in so much pain !! I needed to purchase a medication for my stomach and I had no cash !!!! They didn't expect credit cards !!! I end up having to go to emergency room !!! How can there credit card machine be down !!!!!!! I wanna sue them assailed honestly!!! What kind of drug store they running!!! Plus they don't even take hummana health insurance!!!!!! Omg never again I'll come to this store !! Assholes seriously!!!!!
