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February 2024 by Tony Plotts
Very helpful staff. Clean facility
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February 2024 by Craig Malley
Return process to Amazon was a breeze.
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February 2024 by Charles Everett
Professional behavior and attitude. Wonderful Staff. Really pleasant to deal with!
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February 2024 by Lillian Harvey-Rapier
Kind people
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February 2024 by Tyler Scinto
I always have the best experience at this location. Ellie, Tiffani and Kyle are so helpful and friendly!
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February 2024 by Tiffani Goff
Love this store! The employees are so kind and helpful for all my needs! Highly recommend this convenient ups store. Thank you ?
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February 2024 by Michael Johnson
I went into the store and there was a long line. It actually would have gone out the door but we all circled around the back as it was chilly out. The staff moved us through the line at a rapid pace without compromising their efficiency. Also, we were reminded that they were working hard to get us moving as quickly as possible.
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December 2023 by linda slader
This is the fourth time that I went to this location. Elena waited on me each time. She is so nice and very knowledgeable. It's hard to find good customer service but this location gets a 10. Thank you Elena.
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December 2023 by Lamont Smart
On November 14, 2023, I went into the UPS Store at 250 Palm Coast Pkwy NE Suite 607, Palm Coast, FL 32137 to overnight some very important documents. The UPS representative gave me the overnight envelope and I placed the documents in it. She put information in the computer and asked me to check to see if it was correct and it was at this time. She told me that it would be $50.95 and it would arrive by 10:30 am on November 15th. I tracked the package the next morning and the tracking information said it wouldn't be delivered until Thursday the 16th by 10:30 am. I immediately called the UPS Store and spoke with Donna, who is the manager and informed her of the discrepancy and asked how could the date of delivery change. She did not have a clue and said she had to call someone and would get back to me. I waited for an hour before she called back and stated that she still has not heard anything and she would give me a call back. I waited until after 2pm and called back. I spoke with a female employee and told her what was going on and asked for the corporate number. I spoke with four different representatives before getting a manager that informed me that the documents I brought into the UPS Store was not received until after 5pm. I then informed them that that was not the case as my receipt has the time stamp of 1:12pm on November 14, 2023. I also stated that I expected a refund, to which she told me, I had to wait until after the package was delivered and call back to the UPS Store the package was delivered from on Thursday after 10am but before 10:30am. So, I called back to the UPS Store and spoke with Donna and informed her of what I was told by the UPS supervisor and she said I put in for your refund. I said well she said it had be done after the package was delivered she then proceeded to tell me in a very aggressive and angry manner that she had did what she needed to do so I asked when I would be receiving my refund and I was told by Donna, 7-10 business days. I then stated that you have my money and didn't give me the service I had paid for. She told me that I still had to wait. The rude and disrespectful part was when she told me you'll get your money when they send it. I then asked who was the owner of this location and she said I did not need to know that information. I understand she may have 30 years in the business but when you reach a level of being rude and disrespectful to a paying customer, maybe it's time to do something else or retire.
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December 2023 by Papa Snipes7
Just had an amazing experience at this UPS store 250 Palm Coast.Elena and Dona helped us out to ship a large package and priced us extremely fair and helped wrap the large box. Second to none customer service and they were the sweetest ladies.
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December 2023 by Edward johnson
Great service,always pleasant even when busy. Can’t praise them enough, my wife is a big Amazon customer, so thankful they are so close, see them often.
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October 2023 by George Pilé
I always find it to be very convenient to drop off returns, or ship packagesI highly recommend this UPS store.
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October 2023 by Mary Fodor
I was in the store on October 9 and was waiting in line as things were getting busy. Behind the counter, Elena told us that she would be with us as soon as she finished helping someone. She smiled when she said it and I thought to myself that it’s been a long time since I was treated this nicely!
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October 2023 by Sarahmarie Bella
Absolutely amazing service & made a very hard time for me very easy. Thank you so much will definitely be coming back around the holidays Elena & Vicki are so pleasant. !
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September 2023 by REBECCA PORTER
Sorry don't do it 240 for a mail box for 6 months and the postal service doesn't even regonize the address rip off don't do it greedy money hunger worthless the ups theifs
