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November 2023 by Sarahmarie Bella
New to palm coast & just opened a brand new account ( since TD is so far from palm Coast ) but Simoun Sre has to be one of the biggest sweethearts I have ever met in palm coast ! She was an absolute doll & helped me SO much through such a tough time. She took so much stress and anxiety off of me. I am so grateful for this bank, & the customer service 100% goes above and beyond. I Look forward to dealing with this bank for the rest of my life. Thank you
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September 2022 by Juan Silva Bocanegra (Ayuda Humanitaria)
(Translated by Google) Excellent attention congratulations(Original)Excelente atención felicitaciones
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August 2022 by Shohreh Safarian
Awful customer service….They do not follow their own policy of first come first serve!!
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June 2019 by Gabriel Salvatori
I have a personal account as well as a business account I walked in to get $80 worth of change and was asked to wait 30min. Regardless of me having a business account or walking in as a personal account holder I shouldn't be asked to wait this long for a simple transaction.
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May 2019 by Bradley Britt
Awful customer service. Did not feel welcomed. Will not open account
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November 2018 by C M
Rude. Requested assistance with an issue. Young man who answered was condescending, playing games when he knew exactly what I asking. Then he explains why he can't do something after 5 mins of nonsense.
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October 2018 by Bruno B
They had only two people there, one was too busy on her computer to help the other teller. There were 7 people in line and I waited for over 45 minutes and ended up leaving because they were helping the same person for almost an hour
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September 2018 by N H
Bank branch with ATM
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January 2017 by Cor Vettte
Everyone is friendly and professional. Duane Lasher is always offering good info and financial advice. Big bank results from a neighborhood bank.
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August 2016 by Izabella Ritz
This is very good branch and very nice consultant here. Jose Arzola is professional specialist. I'm very satisfied.
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January 2016 by Brandon Leflar
Every time I needed a change order they were fast and reliable.
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October 2013 by ALoadOfMalarkey
I went in today to cash a check and was told I couldn't because I only had a savings account there. First time cashing a check on my own so I was a little confused. They asked me if I wanted to start a checking account with them, to which I replied "I'd need to call my dad. He'll want to know before I do anything" then teller took my card, check, and ID before saying "Alright, i'll take these and go get a bank rep for you" I tried to stop her, because I wanted to speak with my father on the phone for a bit, so she might as well help the others in line. The woman continued to talk over me as she walked in the bank, something about her manager not liking them talking?? What? I had enough time to take my phone out of my bad before a rep came out and called my name. I looked up and said "I need to speak with my father first" to which she responded "I thought you already had. Come along" I was dumbfounded and followed her, my phone still out. She sat down behind her desk and started up the computer, saying "I just wanted to get you over here so the others could be handled" What? She began to ask me questions to set up but I stopped her saying "Wait, I need to talk to my father. I don't want to start anything yet" and walked away to talk to him. As I spoke with him, she kept making comments about starting a checking account but I just dismissed her. I decided against it, and ended up taking my check, card and ID and leaving. It was COMPLETELY ridiculous.
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June 2013 by A Google User
Times listed are for DRIVE THROUGH ONLY, do NOT go here after 4!