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August 2023 by Kayte Bush
I have never, ever had a more horrifying,devastating ,irresponsible and expensive tax experience in my life! I am a small, local business owner and Google Guide. I take my words seriously. I know what a few one star reviews can do to a business. This place deserves nothing less or more, I gave them every chance, 4 times the agreed upon time to complete my filings, then talked to the area manager, who seem to deem this acceptable as he said, " Oh no, everything is fine, she's just really busy". 9 WEEKS BEYOND DEADLINE BUSY!!!??? With no response to any of my 11 inquiries? The agreed upon date was back in June and she has never responded to an email, phone call or even me sitting in the lobby at their office for hours trying to get my documents back. The area manager is a joke, expecting me to "sit tight and just wait " and maybe if I'm a good girl you'll give me a discount??!?!? Are you out of your mind?!?!? I have made 3 cooperate complaints over the last two months and neither one correlates or contains the same info and now I have missed 1st Q23 fillings because of these idiots,who will NOT give me my ORIGINAL BUSINESS DOCUMENTS BACK!!!!!!!!!!!!!!! Unreal.Run. Run far. These people are morons. Try a local business with a good reputation. apparently Margie Renkins' vacation was more important than her professional obligation to me!
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July 2023 by Phonethip Tanfield
Bingqing Fang is amazing!! She is experienced and very knowledgeable. She took the time to explain any questions my husband and I had. Patient and very sweet. We will be going to her again. Definitely recommend!!
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April 2023 by Kim Kokoris
Josh Martin was very professional and gave good advise for my situation
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March 2023 by LINDA Garofalo
Been going here for 25 years. We see Peggy V.She is the nest
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March 2023 by John M
Peggy was knowledgeable, fast and professional.
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February 2023 by Jason Callender
Josh Martin was super friendly & highly efficient…..in and out in 30 minutes….taxes done?
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January 2023 by dan avery
Peggy is very professional, efficient and friendly person. I highly recommend seeing her with your tax needs
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May 2022 by Barbara Lucas
My experience with H &R Block has always been good, but on March 7th I went in to have my taxes prepared. Prior to that day I called to ask how much the charge would be because I needed preparation for another state as well. I was told $90. I am retired and have a very simple return but I own property in another state. It took the preparer approximately 30 minutes to punch in numbers and when I gave him my credit card he returned with a receipt that read $450.00. Of course I was totally shocked. I called H&R block customer support and explained what happened and the reaction was the same as mine. They gave me a case # and told me someone would contact me. A man by the name of "Joe" called me who said he was a district manager and told me he was recommending a $360 refund to me. I was very pleased. Well it is now the end of April and after many calls to "Joe" and H & R block and being lied to by a customer service rep that my refund was already mailed to me I still have no refund. I did call "Joe" again and he said once it left him he no longer had any control and someone at customer service told me that It was mailed probably just to get me off the phone. Needless to say I won't recommend or user H&R Block again.
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April 2022 by S Chen
Peggy is awesome. She's been my advisor for the last 4 years since Marguerite retired. She's very professional and efficient with my taxes, even though I always have to wait until the end of March/early April to bring my documents to her (stupid 1099 forms).
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April 2022 by Dan Leanes
Peggy and the block swag. Very efficient.
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March 2022 by Judy Mitchell
I have had my taxes done at Block Advisors for years. Everyone is friendly, courteous, and professional.
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February 2022 by Kevin M.
Scheduled appointment on-line. Answered all questions and had confirmed appointment. Assigned advisor never called. Called office and left a message for him. Still never called.
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May 2021 by Diane Manni
Joyce was thorough and questioned me about things I had not thought about. She was efficient and its nice to know that she is there if the IRS has any questions.
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May 2021 by jan watson
Peggy Vicari has done such a good job for me for the last several years that even though I've moved away I still worked with her long distance.
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May 2021 by Catarina 1
Joyce is so thorough and professional. It was a piece of cake.