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March 2024 by Tampa Bay Car Cash
My family had a great experience here during our kids spring break. The ice cream is delicious and the staff is super friendly! Come check out their banana pudding ice cream.
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March 2024 by Brandy Clark
I recently visited Cold Stone Creamery and had the pleasure of meeting Dani. She was incredibly friendly and helpful. Dani took the time to explain all of the different flavors and mix-ins available.Dani had a great attitude and made me feel welcome. I had a fantastic experience thanks to Dani's excellent customer service. I will definitely be returning to this location in the future and highly recommend it to others. Thank you, Dani, for making my visit so enjoyable!
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March 2024 by Alexa Mendez
Dani the manager there is very off putting and unhygienic. i could smell her over the counter. shes, overall rude.
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January 2024 by Christian Bose
The ice cream was delicious, the service was awesome we will be back!
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August 2023 by BB
Thank you Kelsey for being courteous, professional and kind while answering my questions. I ordered a cake and got ice cream to go, too.Cold Stone Creamery in Palm Harbor is clean and serves the best ice cream. I will visit again soon.
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July 2023 by Cohen Harvey
I believe Madison was the name of the girl that helped me, short brunette girl. She was absolutely fantastic, knew the answers to every question I asked, and she convinced me to come back for a birthday cake for my moms birthday on July 30th, which I wouldn’t have considered before. Definitely deserving of more than she’s getting paid for all that she put into my visit. Kudos to her!
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July 2023 by Noah Jennings
Terrible service, but that’s what you get when you hire teens who don’t understand basic reading comprehension.
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May 2023 by Trish Acampora
A great place for specialty ice cream cakes or cupcakes. I go here often and enjoy their mix ins and shakes. The staff is friendly and the ice cream is delicious. They have plenty of flavors and add ons and even cookie sandwiches. Yum! A small shop with a few tables inside and out. They offer delivery with Doordash so you don't miss out. A fun destination for kids, the place smells amazing.
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April 2023 by Phiwe N Mkhonto
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April 2023 by stephanie e
Sweet cream tasted like vanilla that you can buy in any store. Cotton candy was bland and they use cheap Marciano cherries instead of good black cherries. Never go back
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March 2023 by Lisa Patides
Customer service skills from Ash and Pat were horrible. The young man was pleasant and helpful. Ash the young lady was disrespectful rude and behaved like she was doing is a favor. Pat the manager totally ignores customers and talked about her personal life and extremely negative. We asked her a question pertaining to cakes and she ignored us. The young man tall with dark hair ..his name started with the letter C was outgoing friendly.2 bad apples certainly makes for 1 star.
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February 2023 by Jennifer Dodson
I love this place and the owner is just awesome,she makes us feel so welcomed and comfortable and she always lets us know what she has new and gives us samples with good conversations ❤️
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December 2022 by Maddie Knieja
Just got this Hot Cocoa Avalanche cake look at all the marshmallows, cakes look great so much to choose from!
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August 2022 by B K.
If the employees at the Palm Harbor location are an example of the youth of the nation today, we are certainly DOOMED! Absolute horrible customer service. Who in the hell is managing and teaching these children? #1 clean yourself up and look presentable. Nobody wants hair in their ice cream. #2 customers pay for a service. That means PROVIDE SERVICE! No smug looks and LOSE the attitude. Smile, be pleasant, establish eye contact, recognize your customer's needs, and SELL the product you are hired to sell. Don't expect a tip for overpriced ice cream with a heaping scoop of attitude. Sometimes people have to realize they are not the best fit for providing excellent face to face customer service. You either have it or you don't. Good managers should be able to weed out the weak to prevent certain employees from affecting their bottom line. Good luck in life.
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July 2022 by heatherjC3879IQ
Maddie has no business in any form of customer service. When I asked for the manager, very rude, dismissive and said she is handling the problem. Good luck to the employees that have to work with her. Pat the manager was no better. We left without ice cream.