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November 2023 by Sheila McKenna
Crown Cleaners is the finest cleaners I've ever dealt with. Not only do they do a wonderful job with my clothes, the service is phenomenal. My mother, who has passed away, had given me a coat that I left there to be cleaned almost 9 months ago. I had forgot about it. I called Crown, not really expecting it to still be there, but it was. Denise was wonderful. She checked and found it and called me back. Can't say enough good things about these folks. Looking for a great cleaners in Palm Harbor? Be sure to give them a try.
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October 2023 by Ed Mckinney
I've used this company for years, but lately, they can't get anything right. I understand that they have a new owner.
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September 2023 by Bryant Abramowitz
This place is awful. Chris was awesome. He cared about people. Unfortunately the new owners do not feel the same way. They have lost one of my shirts, destroyed others, and will not deliver when i am set up for delivery. extremely disappointed.Services: Laundry wash & fold
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September 2023 by Ashley Smith
Consumer be warned…. You pay for a dry cleaning service and get your clothes destroyed in return. We are so disappointed in how our clothes were returned, 3 of our shirts were absolutely destroyed and stained, they were not dropped off in that manner. When I brought it to the owner’s attention, their response was “not our problem”. They ruined over $400 worth of shirts and “it’s not their problem”. Find another dry cleaner, this business does not stand by their work nor care about the quality of their cleaning, and have absolutely zero customer service.Service: Special care fabric cleaning
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September 2023 by Ashley S.
Consumer be warned.... You pay for a dry cleaning service and get your clothes destroyed in return. We are so disappointed in how our clothes were returned, 3 of our shirts were absolutely destroyed and stained, they were not dropped off in that manner. When I brought it to the owner's attention, their response was "not our problem". They ruined over $400 worth of shirts and "it's not their problem". Find another dry cleaner, this business does not stand by their work nor care about the quality of their cleaning, and have absolutely zero customer service.
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September 2023 by Ember Downing
I did not use this business. I actually worked for them. They care more about their customers than they do their employees. I had something personal happened earlier. Then I had something professional happened later that never should have.I was harassed repeatedly over the phone demanding for her son’s pants to be altered and done. Which I understand because it takes a week and it was within the week that it should’ve been taken care of. I was told that she was getting her attorney. I was also told she was at her attorney and I was trying to contact my boss and my manager repeatedly.In fact, she was demanding the phone number of my boss. Which I did not give out of respect.Finally, after I contacted my manager/delivery driver and told him he needed to come to Crown. he did the one pair of pants that needed to be altered and not the other one.I was shaking because I didn’t know the woman that was sitting in front of me ten minutes to closing. I had to unplug the phone because of the time intervals, she was calling. It was insane and I thought that if I could not get a hold of a manager, I would have to call the nonemergency cops. Because I didn’t know her and in this world you have to be careful. I am nothing but honest. And my honesty was questioned by my boss and his uncle who is also our delivery driver. He actually claimed that I put a bag to be taken care of that he forgot and he said that I was a liar and that he was going to watch the cameras.My hours had already been cut, and I was being questioned I was being transparent with customers.I will straight up tell you, Crown, Cleaners, Royal, Cleaners, Spartan, and Palm, Harbor, and Spartan and Eastlake are owned by the same person.Just be careful that’s all I ask. Whether you were applying for a job or bringing in your clothes in.
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September 2023 by S Suss
They did a fantastic job on my queen sized comforter.Services: Special care fabric cleaning
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August 2023 by John T.
Charged $6.95 per laundered shirt just because they were Brand Name shirts. Sent 19 shirts for pressing, they basically charged double the price for 9 of them, simply because of the brand. New Rule from New management, and they did not bother to tell customers. I will definitely find another cleaner. They admitted that the service provided was the exact same for all shirts, just charged more. This can't be legal.
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July 2023 by Alexis L.
Crown Cleaners has recently changed ownership and the new owner Jim has ruined what used to be the best Dry Cleaner in town. I brought a dress in dye to a spot on the bottom of the dress (shown in photos) and they gave me back the dress absolutely ruined with multiple stains! The sequins are now permanently stuck inside of the dress lining and we ended up needing to purchase an entirely new dress ($200). The owner is refusing to refund $22 because he states he "fixed" his mistake. The original stain is still there PLUS multiple new ones and the sequin issue. I highly suggest you go ANYWHERE else.
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July 2023 by Jake Hatch
1 star review changed to 5 stars!Here's what happened: I came to pick up at 2:20 pm on Saturday. Google says closes at 3 pm. The woman in the shop said we close at 2 and wouldn't give me my clothes. I was mad because it was just a quick pick up and I drove all the way out there. I called and left a message to management.They called back and apologized, and fixed their hours on Google, and said the woman in the shop was a newer employee, and that my experience was unacceptable. Thanks for making everything right!
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November 2022 by Jason K
I had dropped off 2 suit pants, 2 suit jackets, and 1 white button-down shirt to be cleaned probably back in May or June. The white shirt was in embarrassingly bad shape (badly wrinkled and discolored). One of my suit jackets had makeup on the shoulder area from friends or family members crying on it during a funeral. The stitching on one of the pant legs had also come lose, and needed to be fixed. I feel like I gave this place a real challenge. I just looked at all of the items today in November as I will be flying back to NY for a funeral this weekend. I am SHOCKED at how great all of my items came out. If you notice, all the 1-star reviews are from 6+ years ago. Crown Classic Cleaners did an amazing job! Thank you so much!Services: Alterations
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October 2022 by Barbara Stepanik
I needed a quick turnaround and the owner made it happen!
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May 2022 by Brandie Lynn
I would give 10 stars if I could!
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April 2022 by Katrina P.
I recently moved into this neighborhood and have been looking for a dry cleaner. Crown cleaners claims they have the lowest prices in Palm Harbor. However, I am still in a state of sticker shock when it comes to their dry cleaner prices. I would highly recommend using one of the coupons on the website to help alleviate the cost. Even after 10% off, my dry cleaning bill was $51 for only 5 items.
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February 2022 by Rodney Kuehl
Never in my life have I had the care and quality service Crown provided on a recent dry cleaning. TLC on everything. Extremely caring owners meet the customer and they are delightful prople. Would never go anywhere else.