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8:00 AM - 10:00 PM
36181 E Lake Rd S, Palm Harbor
Internet Service Providers
“I had such an incredible experience at this Verizon location thanks to Reese and the entire team. Although the issue I was dealing with came from a different store, Reese went above and beyond to try and help me untangle a complicated and frustrating situation.
He spent a couple of hours with me—patiently, thoroughly, and kindly—trying everything he could to get things sorted out. Even though it wasn’t their sale or mistake, he still treated me with the utmost professionalism and care, and ultimately pointed me in the right direction.
The whole crew was welcoming and supportive, and you can tell they genuinely care about their customers. If I could give more than 5 stars, I would. Thank you, Reese and team! You made a frustrating day so much better!”
“The young guy that I dealt with helped me more than the customer service call center had been able to do. My new account and new phone are now set up. He went above and beyond.”
“We arrived at this store around dinnertime on a Monday. Even though they were busy they acknowledged us and let us know we would be attended to soon. Minutes later Ethan helped me resolve my eSim issue very quickly. I will return to this store for all of my family’s phone needs.”
“Shout out to Clarissa. Incredible customer service. Explained the offers and options available to me so I fully understood my plans and services I was signing up for. Very pleased with the transfer from Verizon. Was seamless for me and my family. Clarissa did all the work for us. She made the experience feel like a conversation, and not a sales pitch. Huge plus.”
12:00 PM - 12:00 PM
110 Athens St Suite 201, Tarpon Springs
Internet Service Providers
“I would like to comment on the wonderful service given me by your specialist Shawn Brining. He was a wonderful & very patient assistant & I would like him to be given special recognition. Thank you
Fleur Lion-Cachet. New spectrum customer. !!!”
“Outstanding customer service representative , Dorian . I was totally confused and Dorian explained everything in detail regarding my billing charges what other reps failed to do. Dorian renewed my faith in Verizon !”
“Had a T1 circuit far longer than we should have ($279/mo overpay for 1.5mbps). They insist we return the ancient T1 router or they will charge us $850 for something that is $50 or less on ebay. No one even uses T1 anymore. Pure greed policy and not reasonable at all. I wrote in about this before they charged me and they never bothered to reply. Update: Rep called me and erased fees. So they get upgraded to 4 stars for having some people that care. They blamed automated procedures and software which sounds reasonable. Wanted to know email that didn't respond to look into fixing this problem in future. Happy with end result.”
“Had a Hands down amazing experience at the Spectrum New Port Richey store today. An awesome associate named STEVEN helped me and was so kind and patient!!! He answered all the questions I had, informed me of how to make my phone work better since I use a lot of data and even looked up tablet compatability for me. 1000/10 would recommend this store for anyone who needs some customer service help or is looking for a new provider! Thanks for your kindness STEVEN!”
“This store is amazing! Becca is the manager and she helped us out TREMENDOUSLY with our account by making things right and getting us money back. The staff is super nice and worked with us for a few hours total to get the matter solved. Thank you so much! I would definitely recommend this store if you want good customer service!”
Open 24 hours
255 Pine Ave N, Oldsmar
Internet Service Providers
“I have had TWN services for over 10 years. They have provided to the needs of my family. We were a house of 7 when we began and are a house of 4 now. As the internet requirements have increases through the years, their services have also increase.”
“I had to leave this review, just based on the great customer service experience I had with Sergio yesterday. He welcomed me in to the store, was friendly, answered all of my questions and had me on my way with the latest technology in no time. I will definitely be back here for all of my Spectrum needs. Thanks again Sergio!”
“Yesterday, we were out on the boat. Unfortunately, my phone was dropped in the ocean (bye-bye). We went to Spectrum to switch service from T-Mobile, since I was forced to by a new phone (iPhone 15 Pro Max). T-Mobile was not easy to work with (how many times must I tell them "my phone is at the bottom of the ocean) in porting over my number. Stephanie Kahn was absolutely amazing - kind, patient, informative, and went above and beyond to make the transition easier. Therefore we walked out with two phones instead of one. Thank you Stephanie!”
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“I had a great experience with Marc and his team of installers. Marc is very knowledgeable about video and internet and ultimately got me the best deal with DISH and internet. I'm saving more than 25% from Spectrum and getting more channels and faster internet.”