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January 2024 by Cynthia Grayson
Used this for 8 days for actinic keratosis. Experienced redness, irritation and itching. I will follow up with MD since redness is not going away.
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January 2024 by Patricia Wood
Prescription filled and delivered in a timely manner.Disappointed with the cream to help inflammation caused by prescription. Wish I had been told it was 3 oz Cerave that I was paying $10. for. I already had a large jar and can buy a 9 oz bottle on Amazon for $10.44. Don't like being ripped off.
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January 2024 by Jillian Pona
Easy to use service. Answered all my questions and sent my prescription same day I called. Once received there was a how to video and a paper copy. Highly recommend.
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December 2023 by Rose Mwp
Just wanted to post my feedback after about month of use. I am so pleased with the result. So much improvement. What amazing product. I really feel hopeful for the firsr time. I will continue to.use as recommended and will update in the next month. Thank.you so very much.
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December 2023 by Joe Ricci
I was not thrilled to learn the instructions for my medication thru Medrock were not included in printed form with my medication, but instead there was a long list of ingredients my medication could possibly have and that the abbreviation of contents for mine were not listed on the bottle label as the on-line tutorial said they would be. When I called the woman was very sweet and tried to help, but I really operate much better with printed instructions, which were nowhere to be found, let alone the key to finding out what the compounded ingredients were was not on the label as promised. I am going on blind faith to try this medication since my doctor wanted me to use it, but am anything but impressed with Medrock. The bottle label said to use once a day, but, again, no instructions as to how to apply or prepare my toes for application as prior medication for this condition had done.One day later - December 20, 2023 - I found the ingredients list in the package sent to me, so my fault although they were hard to find, it was still up to me to find them. And the directions were not sufficient, but they were what my doctor had told them to put. Medrock called me about my problems and were caring and helpful. I no longer fault them, but next time I will find out what the side effects for a drug are before I order it. I have had too many problems with side effects. After applying this, so far I have had only headaches, which I do not normally have like this, but I am thinking they will go away since I only did the one application - either way, I do not fault Medrock, but mostly me and secondly my doctor. Next time I ask more questions. And Joe Ricci is not the person who submitted these reviews, I am. Sincerely, Connie Ricci
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December 2023 by Lilly Bagley
Valerie helped me with a calm soothing voice and a wonderfully pleasant attitude. She even helped me find a store near me with products that she thought I would like. She is a superstar representative! Valerie was empathetic and compassionate towards me about my situation and my needs. I really enjoyed our conversation and the way she helped progress the process of getting me the products I need. Please, give her a raise! She deserves it!
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December 2023 by Will McClellan
I have been using Medrock's mail order pharmacy for years and absolutely love their compounded medications and their customer service. They have competitive prices and are always willing to reach out to my provider to coordinate refills. Definitely recommend.
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November 2023 by Kristen Q
I’ve had good experiences with my initial subscription and refills from this pharmacy! I use them for a rosacea prescription compound from my dermatologist and it’s honestly the best my skin has ever looked! I know that result is a team effort between my Derm and this pharmacy, but their product is obviously high quality and prepared well according to the needed specs.
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November 2023 by John Graham
I've had eczema for years and I'd pretty much resigned myself to the fact that it was a permanent affliction. That is until my dermatologist changed my prescription to a cream from Medrock Pharmacy. I noticed a difference on the 2nd day! It's so nice to not have itchy skin anymore. It's too early to tell if I'm fully cured, but I'm cautiously optimistic that maybe my eczema is gone for good.
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October 2023 by Ines Villamizar
Very professional. Excellent videos with full explanation from the doctor. I will start the compund lotion tonight. Thanks so much.
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September 2023 by Tonya Williams
Do not miss their call and do not leave a call back number. They do not return the call. My lip balm came all melted and they were a company from heat that delivered into heat (Florida) and even though I got it in 1 day it was melted inside the bag and not formed. You would think they would try to keep the medication more stable by throwing in a simple ice pack!
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September 2023 by Nancy Cambrola
Prompt, friendly, & efficient. The staff are genuinely concerned about your treatment & we are blessed to have a Compound Rx in our vicinity. Thank you Medrock!
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August 2023 by Lesa Hanson
3 phone calls for them to get payment method straight! On hold for over 45 minutes. First day, put my number on return call and never received a call back. Very frustrating service. Should be a better method to contact customer support. My time is valuable too!
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August 2023 by Suhail Pacheco
Very profesional staff. Quick shipment and presentable package. The company offers videos that speak about the products components and uses. It helped me to understand better how my medicine will works on my skin.
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August 2023 by Sharon Garner
Have not tried the compounded medication yet, but have given a 4 so far because of the excellent patient info that accompanies the product. Will reevaluate in three months based in the product performance.