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December 2023 by lyssa sokokovsky
the dude got mad at me for throwing away a cup filled not even close to half way with slushee that WAS NOT working after i showed him and told him to check the cameras he kept instigating my dad and i after we already said we'd pay for the empty stupid cup ... then they want to involve police fix the machines and there wouldn't have been a issue... didnt deserve to be yelled at because thier life is working at a gas station! will not be coming back thank you :)
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December 2023 by thomas stanton
Friendly service very clean and organized store
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December 2023 by Lyssa S.
the dude got mad at me for throwing away a cup filled not even close to half way with slushee that WAS NOT working after i showed him and told him to check the cameras he kept instigating my dad and i after we already said we'd pay for the empty stupid cup ... then they want to involve police fix the machines and there wouldn't have been a issue... didnt deserve to be yelled at because thier lice is working at a gas station! will not be coming back thank you :)
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September 2023 by Kimberly Crawford
Very clean environment (inside & out), helpful & polite staff (every employee interaction has been superb), and lots of variety on drinks & snacks!! thx Shell
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September 2023 by It's Rising
Employees are nice the pumps are awful
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July 2023 by Константин Мирзоев
This gas station sells counterfeit electronic cigarettes and refuses to exchange. Because faulty defects were identified outside the gas station.?
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April 2023 by Trident Protective services
I'm not sure what everyone else that left a bad review experienced, but I can say that I love stopping in this gas station every night. The staff are very friendly and I am always greeted with a smile.
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April 2023 by Kim Boone
WORST employees ever!!! One employee even told me to leave and go somewhere else because I complained that the price tags weren’t matching properly & wondered how much a particular bottle of water was. Will never ever go back again.
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January 2023 by Greg Owens
3rd time Rewards Card wouldn't work at the pump. Never again.
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December 2022 by Charles Pascual
My neighborhood station - easy access - they keep the property clean & tidy - new pumps & card readers.
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November 2022 by Diesel Don
Less than one star!! Horrible store. Can't enter rewards at pump can't pay at pump and when I inquired with the personel inside they just reply "oh I'm very sorry" NO HELP at all! I will never return! Oh and the car wash sucks too
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October 2022 by Pooh P
Well what do you know, THIS REVIEW IS ABOUT SHELL GAS STATION ON RIDGEMOORE RD IN PALM HARBOR, FL PREVIOUSLY REVIEWED.I was reviewing Shell gas station on Ridgemoor Road in Palm Harbor Florida and look, THE OWNER changed the review to Sven’s driving school which DOES NOT EXIST! Just changed back to Shell today.This is my review. How would they be able to change the business name?!. Definitely because they don’t want you to know how horrible an owner this is so buyer beware. Very unscrupulous business practices. All the more reason to avoid this business. I stand behind my previous review 100% below.I will never be returning to this gas station again. I’ve been a customer here for years yet the last five times that I was here I was treated so rudely by the owner inside that today was the last straw. They never charge you the correct price for gas when using fuel rewards and when attempting to buy a car wash. Today I asked the owner, after two trips inside the store, to get resolution to my not receiving the discount for purchasing a car wash. The first trip inside, he told me he could not understand what was wrong with me. He told me to just go out and pump my gas first and then return to get my discount. After pumping the gas, as usual, there is no paper in the receipt dispenser. After my second trip inside, the owner was waving the receipt around saying “no car wash no car wash you never purchased the car wash”. I again explained to him that I did press yes for my car wash yet the receipt never printed and yes, I didn’t expect the car wash to show up on the receipt since I wasn’t offered the 10 cent discount while pumping the gas. He gave me my receipt and asked me if I wanted the car wash or not. When I said I did and paid for it, I asked if he could reimburse me the discount of 10 cents per gallon. He told me no. When I asked him if he thought this was good customer service he replied “I don’t care if you have a problem with my customer service, you can leave and go somewhere else. When I told him he was being extremely rude to me he says that “ I don’t need your business, goodbye”. I had already purchased the car wash and he would not reimburse me for the price so I was stuck having to use the car wash. I will never ever go to this service station again and I let the owner know that I would inform anyone that I knew of my experiences here and to not use it as well. After reading the reviews on this site I can see that I am not The only one that has experienced these problems. I will now be checking my credit card statements to make sure that I didn’t get ripped off since so many people on this site have in the past. Do yourself a favor and never go to this station again. So disrespectful.
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September 2022 by Stephanie Miner
Customer service is outstanding here.
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August 2022 by Troy Berber
To be updated once Shell responds. ? 1 star until then. Only because one can’t give zero. They’re probably happy with 1 though.
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January 2022 by Pamela P
Well what do you know, THIS REVIEW IS ABOUT SHELL GAS STATION ON RIDGEMOORE RD IN PALM HARBOR, FL PREVIOUSLY REVIEWED.I was reviewing Shell gas station on Ridgemoor Road in Palm Harbor Florida and look, THE OWNER changed the review to Sven’s driving school which DOES NOT EXIST! Just changed back to Shell today.This is my review. How would they be able to change the business name?!. Definitely because they don’t want you to know how horrible an owner this is so buyer beware. Very unscrupulous business practices. All the more reason to avoid this business. I stand behind my previous review 100% below.I will never be returning to this gas station again. I’ve been a customer here for years yet the last five times that I was here I was treated so rudely by the owner inside that today was the last straw. They never charge you the correct price for gas when using fuel rewards and when attempting to buy a car wash. Today I asked the owner, after two trips inside the store, to get resolution to my not receiving the discount for purchasing a car wash. The first trip inside, he told me he could not understand what was wrong with me. He told me to just go out and pump my gas first and then return to get my discount. After pumping the gas, as usual, there is no paper in the receipt dispenser. After my second trip inside, the owner was waving the receipt around saying “no car wash no car wash you never purchased the car wash”. I again explained to him that I did press yes for my car wash yet the receipt never printed and yes, I didn’t expect the car wash to show up on the receipt since I wasn’t offered the 10 cent discount while pumping the gas. He gave me my receipt and asked me if I wanted the car wash or not. When I said I did and paid for it, I asked if he could reimburse me the discount of 10 cents per gallon. He told me no. When I asked him if he thought this was good customer service he replied “I don’t care if you have a problem with my customer service, you can leave and go somewhere else. When I told him he was being extremely rude to me he says that “ I don’t need your business, goodbye”. I had already purchased the car wash and he would not reimburse me for the price so I was stuck having to use the car wash. I will never ever go to this service station again and I let the owner know that I would inform anyone that I knew of my experiences here and to not use it as well. After reading the reviews on this site I can see that I am not The only one that has experienced these problems. I will now be checking my credit card statements to make sure that I didn’t get ripped off since so many people on this site have in the past. Do yourself a favor and never go to this station again. So disrespectful.
