-
March 2025 by Michael Francischelli
Renee Biggs provided excellent customer service helping quickly pick up vehicle and. It have to worry about the rental car- seem less transition and when the car threw a code- she quickly had diagnostics look at it and provide print out. Great service experience from everyone at Tasca. Thank you also to Frank and Bruce in Sales a couple buildings down and to the Parts store as well helping with things.
-
February 2025 by Mike Edelman
Workmanship appears perfect. Repairs completed quickly. Highly recommend.
-
May 2024 by Lana A LaBonte
Thank You so much for repairing my new CRV! Honda recommended this location to me. Everyone was super helpful. You can tell they genuinely care about customer satisfaction. I appreciate that more than anything!
-
December 2023 by Rick D.
Very poor performance in repair of a vehicle. Took two months to do repairs electrical system didn't work properly after the repairs. It worked before they began their repairs. They wanted to be paid for the damage they have done.Tires on the vehicle or different sizes and rims for the front and the back. Tasca put the left side of the vehicle in reverse order and had *the rear tire placed on the front and the front in the rear. Over priced, slow, and not competent.
-
October 2023 by Frank Cosenza
Jeff is very knowledgeable
-
August 2023 by Shanna C.
Wow. Wish I could give zero stars. CROOKS. Sold a non GM warranty and finance guy lied about it. Paid 1886.00 for what I was told was and extra 50,000 miles warranty for tires, key fob, interior. It was for 14,000 miles up to 50,000!!! So paid 1886.00 for a 14,000 mile warranty. They should be ashamed!!!!
-
July 2023 by Ryan Soares
outstanding
-
January 2023 by don g.
Come for a oil change and tire rotation and it'll be over a hundred bucks, they then try to up sell on all kinds of things. Then they will keep sending you emails saying you should do all the services they put down. Dick Norris never did this. Time to look somewhere else ....
-
October 2022 by Jane S.
We recently decided to purchase our leased vehicle. This was a Buick that was leased from a dealer in St. Pete. Our dealer wanted hundreds of dollars to "inspect" the car for purchase. So stupid. We had the car for 3 years it didn't need inspection!My husband called Joe Clagg at Tasca in Clearwater and he told us to bring in the paperwork and they would be happy to facilitate the purchase at no extra charge to us. NOW THAT IS SERVICE!Tasca has my loyalty from this point forward. Everyone we dealt with at Tasca was great. Do yourself a favor and try Tasca Buick GMC. You will be delighted, and you will walk away a very happy customer.
-
August 2022 by Bob B.
I have bought 6 vehicles (4 new, 2 used) from Norris over the past 26 years and I just purchased the 7th (used) now that it is Tasca. I have had the same salesperson (John Bruno) and service manager (Brent Boostram) work with me for the past 26 years. This is one of the hand full of dealers that I have worked with over the years that have that kind of employee longevity and that is a big deal for me. When Dick Norris owned it, Mr. Norris always said hi when I was in for maintenance or other work.My most recent purchase was a used Jeep that my youngest son wanted as his first car that he bought on his own. It was a 2016, but with low miles and it looked great. Based on the car fax, there was routine maintenance done, new brakes, rear shocks and rotors turned and some other things that in total came to $1,500 that the Tasca put into it before putting it on the lot. I am very well versed in buying cars, so we were already pre-approved and had decent amount to put down as well as a very old trade in. The transaction was great and we felt the price was fair. We picked up the car on Saturday the 8/20 and went through the finalities of the deal with Rachel in finance who was great to work with and explained everything to my son.We left the dealer to go find a big parking lot because now I had to teach my 22 year old son how to drive a 6 speed manual. Took him about an hour until he was comfortable with it and he has been on his own since.But, this next part is where the 5 stars really are called for.About 2 hours after leaving the dealership, the engine light came on. I called right away and since it was late Saturday, I was told to bring it in first thing Monday. In the mean time, I had codes checked at local auto store and it came up with an O2 alarm (common, no biggie) but the other was for oil pressure. Car was running fine and temps and pressure seemed ok so I wasn't that concerned. Read on some forums, that this is somewhat common in Jeeps as well.Took it in on Monday morning and my advisor was Arielle. She had everything ready and took the car and I got a ride home and went to work. Later that morning, I got a call and email that the oil error was pointing towards pressure sensor. The quote to fix it was $700 and I was told sales department was going to cover it since it happened right after we left. Came in Monday evening and it was done and ready to go, but the bill was $1,000 now because the filter housing that pressure switch goes into was replaced as well. Sales department covered the new cost.So, I left to go home and I got a couple miles down 19 and the engine light popped on again. They were closing at this time, but I called and they would be ready for me in the morning. I stopped and had code pulled again and it was same error.Dropped off car Tuesday morning and got ride home again and later that morning Arielle send me email with quote that since the pressure sensor and filter housing were replaced, the next stage of troubleshooting was the solenoid was sticking in the oil pump and both needed to be replaced. That was quoted as a $1200 fix. At this point, I am somewhat concerned that I might have got a dud car, so I stopped up Tuesday night after work to discuss, because sales was hesitant to cover this round. I met with sales manager and Brent and we talked about my concerns that the engine light came on so soon after leaving the dealer. I was told that there was no indication of this alarm while they had it and I had no reason not to believe them. I would think after knowing them 26 years and with them being in the business that long that they wouldn't think of pulling anything like that on a long term customer or any customer for that matter.In the end, I felt that I did by a 6 year old used car and things like this happened, so I offered to split the cost with sales department and they agreed. Had to wait a day on parts and picked it up on Thursday the 25th and drove it around town and then to work and monitored temps and pressure and all good and ran great. I have every intention to continue goi
-
July 2022 by Nick ..
Bought car in for a simple oil change and they couldn't even manage that. Oil level was too high and there was oil spilled all over the engine cover. Michel was my service adviser and he was extremely disrespectful and condescending on the phone. These people are unprofessional, take your time and money somewhere else.
-
June 2022 by Tina A
My husband and I we've always been happy with Dick Norris. Great customer service never had a problem we've been very happy with the vehicles that we've released. 10 to go back never ever buy a Nissan that's what my husband did wrong mistake? If you want to complain complain about Nissan are the worst they're Liars manipulators they did is wrong. Especially **** ****** supposedly friendly so-called they care about their customers as family which is a bunch of bull ****.
-
August 2021 by Ryan D.
This is an honest and reputable dealership. They are one of the very few dealers not charging a "market adjustment premium" during the chip shortage. Mr. Norris, himself, made a point of greeting us when we arrived from Orlando to pick up our new vehicle. He informed us that he has never charged above MSRP in his 40 year plus career. Dean Nebbaki was a great and transparent salesman. No hidden fees. He spent over 30 minutes showing us the bells and whistles on our new Yukon. He held our vehicle for us, which arrived several days early, while we were on vacation even though it was end of month and folks were offering above MSRP. It was well worth the 2.5 hour drive to buy from them. Very pleased.
-
March 2021 by Paul B.
Poor service! Dropped off vehicle at 9 am with check engine light on - they assured me they would look at it and call me that afternoon. I explained that I was from out of town and would pay uber to get back to hotel. I also let them know I needed to leave tomorrow afternoon if possible. Never called. I had to call 4 times to get the service rep who had no voicemail set up. He explained that at 4 pm I was next in line and he would call me. I called back at 530 and was told they never found the time to hook my car to the computer and all techs leave at 5. I picked up the vehicle the next am - two uber rides and they never even popped the hood.I did not expect a quick fix but I do expect honest professional communication. Avoid this place.
