Thorntons, located at 32490 US HWY 19 North in Palm Harbor, is a convenient stop for fresh foods, high-quality beverages, and fuel. Operating in six states, including Florida, the company aims to be a favorite place for both customers and employees. While many customers appreciate the friendly and thoughtful staff, as well as the cleanliness of the store, some have reported inconsistent issues. Occasional problems include a lack of coffee lids, strange odors, and cleanliness concerns in the bathrooms. Additionally, there have been complaints about the ice cream machine being frequently turned off. Despite these issues, the store remains popular for its convenient location, competitive prices, and welcoming atmosphere. Community service is also a key focus for Thorntons, as they strive to make a positive impact where their team members and guests live and work.