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April 2024 by Robin F.
The employees were very friendly and very helpful. They helped me load the boxes into my car both times I went there.
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February 2024 by Lauren K.
Started off with a complication and the staff was extremely understanding and accommodated me for the troubles, they handled things very well. Everyone is kind and nice to work with. I recommend this location if you are in need of any moving services!
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January 2024 by James Smith
Great staff
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January 2024 by Trollis Shane
It was great, I booked last minute, truck was ready early and I was in and out in under 5 minutes on my way down the road. Returning was easy as well after hours parked it on the side of building and snapped a few pictures dropped key in box and done. Definitely the place to rent a truck if your going local round trip
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December 2023 by Jose Heinert
Nice, helpful, friendly and efficient staff.
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November 2023 by Jeff Wilson
One of the better experiences I’ve had renting a truck. Very efficient service.
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October 2023 by Jacob Boykin
I am extremely happy with you, Hall and the people that work there they made renting a truck and equipment. Super easy literally took me less than two minutes and I was on my way returning the truck was a piece of cake. The woman was super nice to help me. Honestly, I cannot say enough about the place. It was such a good experience. I had to write this Google review before I even pulled out of the lot. Thank you guys you made my day for reals
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October 2023 by Serghei Bajura
The nicest U-haul location! Best customer service! Best trucks! Rachel is the best!
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October 2023 by RANDI WOODRUFF
When I picked up my rental truck from Leon B. he informed me that there was less fuel in the tank than what was documented on the paperwork. He stated that he would correct this in the system before I returned the truck so there would not be any issues. But when I returned the truck to general manager Rachel Pospisil she informed me there would be a fuel charge. I asked her why, and she stated because I did not put fuel back in the truck before I returned it. Which I did put fuel back in the truck but this was not documented in the system as promised. Leon B. did mark out the first arrow on the paperwork and drew another arrow where the fuel really was before I left with the truck and I showed this to Rachel. She then proceeded to snatch the paperwork out of my hand, and was not friendly when I was inquiring about other things. I have not rented a U-Haul in a long time and was not aware of the mileage charge. And no one verbalized that before I rented the truck either. And I did not read the fine print because I was not expecting an additional charge. So needless to say, I paid double what I was anticipating.
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September 2023 by Stephen Welner
Overall an excellent experience. I had rented a truck for Aug 30, but due to hurricane Idalia decided to move it up one day. I called, and contrary to most customer service call centers, got to a human right away, and was able to reschedule my rental. Checkout was very easy, as was check in. Very friendly and accommodating staff.
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July 2023 by Kelly Dixon
You sent us off with a truck with the overhead door locked with a padlock without the right KEY. This is absolutely unacceptable. We had to completely pause our move to drive back to your location to have you open it with a master key and for our trouble you gave me a $10 credit. Your staff was young, immature and less than helpful and honestly a bit condescending.. Your location is convenient to me for my Staging work but our service today will have me absolutely considering other locations. To compound this review I also had a HORRIFIC experience with one of your offered "hired helpers" so my entire experience with you this week was unacceptable on almost every level possible. I'm honestly shocked that nearly everything I tried to do thru U-Haul was unacceptable....I would expect better.
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July 2023 by Grace Everett
These guys were so easy to get in/out!!! Moving is stressful enough, thanks for making the move hassle free!!
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June 2023 by Chris Hansen
Good value and no surprises - very nice customer experience.
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May 2023 by Michael
A driver hit my car and destroyed in and they really weren’t concerned
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May 2023 by Jorel Ramirez
The maintenance on the vehicle was terrible a/c did not work and it’s was raining to had to get wet to cool off . The truck was excessively shaking . I would like partial of my money back . That was not a complete truck . I always rent from uhaul.
