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May 2025 by Jocelyn Bodak
This is by far the best bank branch I’ve ever been to. The entire team is professional, efficient, and genuinely cares about their customers—especially Melissa and Michael. They go above and beyond every time, and their service is truly exceptional. Because of them, I choose to bank exclusively at this branch. They absolutely deserve recognition—Customer Service Employees of the Year, without a doubt!
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April 2025 by Jacob Morris
Better off driving to the next location you will be sitting in line for half an hour here guaranteed slowest service imaginable
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January 2025 by Vee
Racist. Worst experience I have ever had with any bank. the energy was off the moment i walked in and bankers gave me no reason why they could not open a bank account so i went to another Wells Fargo where i was welcomed
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December 2024 by Nathan Schnabl
I had an appointment with Grant Ringdahl today and he was amazing. Very knowledgeable and helpful.
All the staff are super friendly.
I definitely recommend him and this Wells Fargo. By far, the best customer service I have ever received in a bank.
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September 2024 by Thomas Koch
I want to remind you that the banker at Wells Fargo on East Lake was unhelpful and not accommodating to my needs as a long-standing customer of 20 years.
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September 2024 by Estimated Profit
Four years they had an older ATM machine that was always broken. They finally replaced it and now it’s out of order.
They don’t open their drive-through anymore and the closing it permanently
The people in there are very nice customer service as far as convenience Always been pretty poor at this branch
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November 2023 by DC B
I recently visited the Boot Ranch of Wells Fargo. I had some important paper work to handle. I was nicely greated by the staff. The Banker; Emily, helped me the same day after a very short wait even though I did not have an appointment. She was very friendly, listened to my needs and took care of me. I would highly recommend the branch and especially Emily for your banking needs. I will be back to see Emily and open an account with my brother.
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November 2023 by Beverly Sturtevant
IF YOU USE ZELLE, DONT BANK HEREI have been a customer since 1984 through all the mergers and scandals. Now they have breached the new (May 2023) Zelle contract by limiting my transfers to $1000. THEIR REASON/EXCUSE: IT'S AT BANK DISCRETION
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August 2023 by Liela Hunt
This has been my home bank for 16 yrs… I’ve been with Wells Fargo 30 years. I have always found all to be friendly, professional and give quality service.
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August 2023 by Alexus Coutre
I walked in without an appointment and was spoke to as soon as i opened the door. I received help with all my questions and successfully opened a new bank account. Shavon answered all of my questions and was very helpful and kind. I really wanted to make a point to mention how sweet and kind Shavon was. I haven’t been to a bank in years but this was one of the best experiences of customer service i’ve ever experienced. Super grateful
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July 2023 by John Weiss
Dawn and Anna are so awesome. Have been going to this location for so many years. So darn nice and friendly. Really good people. Ask for either of them. Just met Emily and she was really nice also.
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December 2022 by tiffanie bria
Terrible customer serviceWaited 20min for someone to assist me. Only 1 person who could help me with the wire transfer apparently. The employee had zero respect for customers waiting as she was going on about non business topics. Will never return to this location
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September 2022 by Tracy Burzynski
There is no surprise on the very low google rating...My boyfriend banks with Wells Fargo. I used to….. And I won't ever do it again.. I walked into this bank today looking for a notary. The 2 women I interacted with could not read my simple 2 page financial statement saying I was receiving part of an inheritance & releasing ppl.. . The 1st woman needed to check with the 2nd woman that it wasn't ** a will** I was trying to have notarized.She had to read it twice..Because she tried to send me away after the first review " we don't notarize wills"I would go to Mc.mullen and enterprise rd if I had to go to W.F..
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February 2022 by Yencid V.
Really bad service they only have one banker to service the lobby for clients with question or any banking services . Bad service .
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February 2022 by Benn D
Nice bank in a great location. Very easy in and out, friendly staff.
