About Helix Urgent Care - Palm Springs / Lake Worth / West Palm Beach
Helix Urgent Care in Palm Springs, Lake Worth, and West Palm Beach is praised for its cleanliness, professionalism, and friendly staff. Patients appreciate the welcoming and inviting atmosphere created by the administrative team, who are often described as polite, kind, and accommodating. The medical staff, including nurses and doctors, are noted for being caring, knowledgeable, and patient, taking their time with each individual and ensuring a positive experience. Many reviews mention quick and simple processes for COVID testing, with results returned promptly. Walk-in services are available, and appointments can be conveniently scheduled online. While most experiences are highly positive, some patients noted minor delays despite the center not being busy. Overall, the center is highly recommended for its clean environment, professional staff, and quality care, making it a trusted choice for urgent medical needs.
Wonderful experience, The receptionist went above and beyond .
October 2026
Went to get my ears flushed as I couldnt hear anything. They got me back super quick and when done I could hear so well the cars driving around me were crazy loud. They did a good job. Took my ins and cost me $40. Very quick and professional. I work at a freestanding emergency room on lantana and jog and I could finally... read full comment
September 2026
Excellent experience overall. I felt comfortable from the moment I walked in, and the staff treated me with kindness and respect. The doctor took the time to listen to my concerns and explain my options clearly.