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February 2024 by Ryan
Terrible branch. Can’t get anything done and doesn’t answer the phone also doesn’t carry any cash.
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August 2023 by Vin Vin
400k were stolen from a checking account & this bank refused to reimburse almost all the money. Don't put your money in pnc, pnc is a thief!!!!!! They only reimburse 90 days. That's only 10% of the money
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June 2023 by Carolina Montano
NO LONGER A BANK BRANCH - just for business financing. Why did they do this?? Makes no sense.
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May 2023 by Elite Bookings NYC
Went to the bank give me a flyer to go to 3989 Forest Hill blvd which is also closed for teller service
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May 2023 by Michael P. Meagher
Don’t waste your time! I have been with PNC for years. On my most recent trip to this branch I was surprised when I walked in and they had built a wall where the tellers used to be. I had several thousands of dollars in cash and was redirected to the atm on the side of the building! What a shame
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May 2023 by monetbri5
Just know this is not a bank with any cash or a teller! I assumed it was PNC bank not PNC ATM hence the name you have.There is only a ATM here so you need to update your title and description so people don’t waste there time driving here like I did ?
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April 2022 by ROBERT A. BROWN, JD.
I went to the PNC Bank on 10th and Congress in Palm Springs. I was looking to get some statements from my business account. I went inside, passing the Hispanic on my left in the customer service area this was on (04/4/22). He was on his computer tapping away. I sat down, waited for a few minutes hoping that he would finish. Then a female customer came in and spoke to him in Spanish, he uttered in English, "sure have a seat". At this point he came from around his desk came over to me and asked what i am here for, I mentioned that I was here for a statement, his reply was " let me see if I can find someone to help you" he went away and came back and said no one is avail just yet. I asked him, does that lady had an appointment he said yes with a grin on his face. He was so caught up being prejudice that he did not know that I speak and understand Spanish, to the point of understanding that the lady did not have an appointment. She came in and asked Puedes ayundarme con un problema con mi cuenta , por favor? translate. Can you help me with an issue with my account please. So my astonishment is that he took her concerns before me, who was sitting and waiting to be served, and have an obvious disability. I have friends who work at PNC Bank, and I always thought PNC was one of the best branch, but this kind of discrimination is just sickening to be happening to today's society. I hope corporate read this and send that guy back to training.
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December 2021 by Desteny Pizarro
I was racially profiled when I went to cash a check at this bank, will absolutely never return.
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September 2021 by Melissa M.
This is the worst location to do business with. You will stand there while 5 people behind the counter stare at you talking to each other. They finally told me I had to call and make an appointment for the notary due to covid. I looked around and said there’s no one here? Then they decided it was because that person, Geo, was at lunch. I walked out tried to call them back to make the appointment, of course no answer. So how do you make an appointment?If you don’t want to be a brick and mortar bank then go online only. Don’t advertise a service you don’t actually have. I’ll be looking into other bank choices where they value their customers.
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September 2021 by Javier aguilera
Great bank
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December 2020 by Jeff Augustin
That's actually the worst pnc in Florida they don't know nothing there how you can tell me to call other people from pnc while you working for pnc for something you can do lazy people I'll see if I can switch...
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August 2020 by A A
Awesome branch and customer service!
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July 2020 by A. H.
Extremely slow customer service. I have never been through the drive through in less than 30 minutes. For the fees that they charge they should have all lanes open not just one and occasionally two. I feel this bank has no respect for their customer’s time. I would recommend you stay away from this bank and use a smaller local bank that actually cares about your time and business.
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January 2019 by Megan Farrell
After monthes of coming here I finally met the "supervisor" Paola.... She is EXTREMELY RUDE! Ill find another branch to go to because she is disgusting and rude and gives no explanations when asked a question!!! Yall need to look into her attitude.
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December 2018 by Jhorman Gonzalez
This Branch is the best especially the Branch Manager Gaby and Teller Iliana. Two beautiful successful woman giving exceptional customer service. PNC Bank needs more employees like them. Especially the branch on Forest hill and Kirk sheesh you need an appointment there just to make a deposit. Anyways this Branch deserves more than 5 stars and all of their employees deserves a raise.
