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April 2024 by Ron C.
I passed up purchasing a 2020 Infiniti QX50 with this company because of a $1,299 dealer fee that could not be explained to me. When I asked the sales person, Teresa, I was told that that fee is put on every car, and that it is used to pay the light bill, the employees, and other fees around the lot. She didn’t have a rebuttal to my explanation of profit margins and how those are used to determine employee pay and pay bills. The vehicle price was $18,992. Another fee was called PDI (pre-delivery inspection) of $795. Then Sales tax was added of 7% ($1,385.00) in that part of FL. There is a $495 tag fee that I didn’t need since I live in TX, and will have to get my own plates and tags. Then a $699 online registration fee. Are they going to register the vehicle in Bexar County Texas for me? Finally, that pre-delivery svc fee of $1,299 was added as well. God knows what that goes to. ??♂️If someone who can answer my questions and not sound like they’re making things up, and is willing to work with me, I will remove my review. Otherwise, I feel everyone needs to know what’s included on top of the posted price of the vehicle. They have my contact information.
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April 2024 by Jean-Patrick Jeremie
Josh Cruz was phenomenal during the process of buying a car for our daughter. He was patient, reliable, honest, and truth to himself and i as a customer. I will definitely go back to him with all our future purchases and will refer him to any friends and family members.
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April 2024 by Harry Lopez
Fast and Friendly service.
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April 2024 by Sam Root
Nice clean modern dealership.Good service straight forward. Questions (which I had many) answered promptly.They still try to sell you extra which is as expected. Can't blame them. They are trying to make money like everyone else.I did buy a used vehicle from them which I thought was a fair price.Overall experience was good.
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April 2024 by Danny Somers
GREAT experience & great deal on a quality used car! My sales person Javier made the process easy and was super helpful. Would recommend!
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April 2024 by Berenice Vazquez
Everything was beyond what I expected from Christian my salesman, Zadniel and Jennifer at insurance, everything was excellent, great customer service, they were a blessing for the purchase of my first car! Thank you again for your help in this process ??
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April 2024 by Emerson Ortega
The attention was terrible, first the seller was very rude and then a very stupid financier wanted to know false information and denied an IRS agent for not having information and arguments to provide a sale, they have neither ethics nor empathy to face something they know that they are wrong. Before having a qualified employee to sell, try before hiring them and give them the most up-to-date information with the regulations and statutes of a government entity. Keep up the good work. Luck
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April 2024 by Samara Storm
Ungodly awful. Was told the car would be ready next day, didn’t give notice that the car was still at another dealer until we arrived at the dealer. then was told the car would be ready next day and had us waiting 2 hours for “just a wash”. They pay their employees to be here for decoration
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April 2024 by Arlene Alvarez-Lobo
BUYER BEWARE!!!!!My mother purchased a new Nissan here a few years ago and it was a great experience.Based on the previous experience we decided to purchase a used car with them. NIGHTMARE experience. Buyer BEWARE!!!!!The salesperson was nice but our experience with everyone else was TERRIBLE. They were deceptive, rude, and unhelpful.Shortly after leaving the dealership the issues with the car began leading us to have a new engine installed.Be careful when purchasing any of their used cars, shiny junk.
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April 2024 by Andrea Marion
I made an appointment online for the.check engine light and service, and drove up from Key West. They took their time and ran vehicle thru all the diagnostics and were able to order parts and complete my repair within 28 hrs. Everyone was so helpful and on point in the service dept. My service advisor( Paul) went above and beyond during the repair time frame
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April 2024 by Jesús Suverza
Yariel helped me at all times, the truth is he is an excellent boy, good attention
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April 2024 by Roberto Fundora
It was a oil change . What performed in a promised time frame
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April 2024 by Jose Raul
Excellent service, very professional, very pleased with everything
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April 2024 by Tisbeth Martinez
I really had a good experience and recently acquired a car and the best support from Vanessa made me select a great suv.
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April 2024 by John Glebas
I just picked up my used Audi and the entire process was fast and efficient. Yariel did a amazing job at getting the deal done over email and then only spent a short time at the dealer to work out the pick up. everything was super fast super efficient and at least several thousand lower than any of their competition. I highly recommend finding Mr Y to buy your next car. thanks yariel.Johnps worth the 2hr drive from Naples to save $5k.
