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February 2024 by Loren Browne
If I could give 0 stars I would. The customer service at this bank is absolute trash. If I was BOA I would fire for bank manager she is absolutely terrible.
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February 2024 by Mayumi Ozaki Todd (尾崎真由美)
This is one of most convenient banks and very friendly. They listen to small business owners and help them. Very good bank
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December 2023 by Ana Pedraza
Horrible waiting time and only 2 tellerBut the other one was for business and the other teller was on lunch and the manager instead of helping out and knowing that the 1st of month is busy busy get more tellers..we waited 1hr
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October 2023 by Greisy Portal García
Very nice. Grateful. The people are very kind and generous.
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September 2023 by Geraldine Palacios
Good service from the receptionist and Stephanie. Very friendly and helpful ☺️
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August 2023 by Jorge Billatoro
i recently went to bank of America to set up a joint account for my 13 year old and it was great! The service was amazing and the employee was great too guiding us through the whole process! 5 Stars!
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April 2023 by Cyrus Williams
Worst branch everOnly come if you have toNot enough tellersA simple transaction takes a hourAmazing
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February 2023 by Jennifer Barcenas
I like BOFA. I just don’t like this branch. Either there is no notary or they claim they can’t notarize certain documents but at another branch it’s not an issue. When there is a notary, the banking associate is all in your accounts being nosy for no reason at all as if you went for a financial assessment appointment or went to get a personal loan, which I did neither of those just a simple notary. Go to pinecrest & save yourself the frustration with these folks here. *my third edit to my review* Let’s not even discuss the drive up atms. One of them hardly works & the lane is so small you may scratch up your car so badly you’ll have to run in the bank & apply for a loan there after.
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November 2022 by Lewis brea
Do not open an account in this bank, much less business, they have operational problems, they only work at 40% of capacity. bad customer service. and I repeat a lot of bad attention to business accounts. "advice of the day, why put your money in the hands of those who do not value"
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November 2022 by Nathalia D.
There are about 3 employees in the entire building even though there might be 20 people in line. Some guy in a suit stands around pretending like he's doing important things and can't be bothered to actually help the customers in line. This is the worst location of Bank of America I've ever been to.
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January 2022 by Aaron Crespo
If I can give 0 starts I would this bank is the worst location I’ve ever been to no one answers the phone , in person everyone is super rude especially the manager at the front, can’t stand her. Asked for some bank papers they told me would take 2 days to receive them it’s been 2 weeks and I have not received a call yet. I will never step foot in this bank again
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January 2022 by Anthony Vega
great staff of people here...kris is the best always helps me out in a hurry
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December 2021 by Frank B.
This's a Bank that really knows how to help. I Walked to front desk and Reinier helped me with my need very Professional and courteous. Thank you Reinier keep it up.
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August 2021 by Lisa Evans
Definitely a great bank. Offered me investment options and credit options. Manager also came over to Greet me! Wow!! Excellent skills. Thank you BOA!!
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July 2021 by William B
I have been coming to this BOA location for years and I always get great service and the employees are always courteous and helpful!
