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March 2024 by Denise C.
No rating, they are thieves that steal from hard working people...owe me money from a rental and yet to be refunded...almost a month now.
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February 2024 by john quereau
The rep that helped me (David) was very understanding and assisted me in the return process.He stayed with me on the phone until all of my questions were resolved. Very nice young man.
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February 2024 by Juraj Svitel
Enterprise representative called me a day ahead to confirm my reservation - that sounded very nice at first. Then I was told that I will need to provide both credit card and debit card for rental, $300 deposit will be charged on debit card, then Enterprise representative asked me whether I rent or own property... (???)... very unusual practice which I never experienced before with any rental company. Fortunately there is another rental company just half mile away...
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January 2024 by George Vail
Very professional and highly recommended!
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January 2024 by Vitaly Siomin
I had a very good experience at this place. David did a wonderful job. I came late, and he appeared to be bombarded by many people still waiting in line. Despite being under duress, he remained courteous, collected and extremely professional. I would strongly recommend this rental place.
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January 2024 by Michelle Faulkingham
Staff was friendly and helpful, didn’t keep us waiting.
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November 2023 by Samantha Rodriguez
Nadeige was amazing! We had some complications with our reservation and she did everything possible to make sure we left with a rental. I really appreciated her going above and beyond and providing excellent customer service. Perry helped us with the return and was a pleasure to work with as well. He was sweet and made the process quick and easy. Really happy with my experience.
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November 2023 by Anabella D.
David provided me with the best service ever! Fast and reliable rental. Great prices too
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October 2023 by Joseph Mousa
Great Enterprise Location! David Cozzo helped me out. I am happy with the service I received.
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September 2023 by Ali Barr
Had a great experience at this location. David and Danny were exceptional, although all the staff I met were helpful. After my car needed to get repairs, I went in there without a reservation and they were able to get me a rental quickly and at a reasonable rate. David suggested I get the insurance, which I’m glad I did, because driving in Miami is nerve-wracking! Hopefully my car won’t have more issues anytime soon- but I’m relieved to know this branch is close to the dealership and the staff are so pleasant.
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September 2023 by Jimmy Rivero
I rented a truck from location on 160th & S. Dixie Hwy on Monday and was helped by Daniel Jones. The young man was courteous and very professional in explaining the process to me. He also helped me turn the vehicle back in and again was excellent.
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September 2023 by Matthew Vanriel
I came to rent the car for 1 day on Friday at 4pm.I told the guy at the desk it would more than likely be a 24 hour rental. But just to charge for the weekend just incase. And if I came back early they wouldn't charge for the rest fo the money. He said as long as you are back by this time tomorrow no problem.So on saturday I went to return the car at 230 pm and the business was already closed. He didn't inform me that they closed at 1pm on Saturday. He also didn't tell me that I had the option of returning the vehicle to any other enterprise. I came back Monday after work since they were closed Sunday as well. I requested for them to atleats give me a 1 day relief for being toke the wrong information.He told me he would take off the 32$ gas charge ( which I never requested ) and even topped off the car with gas before returning.I requested the manager to call me since he wasn't there. After about a week no manager ever got back so I called the shop. The manager was completely rude asking why I didn't return the car to another shop and if I thought he should give a discount to every client that came in. Even going as far as accusing me just trying to save the place I work at money and hung up on meCompletely unprofessional and will not recommend this business. We usually use enterprise for the company I work for. But this experience was horrible
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September 2023 by CarolinaF
David and Daniel were of great assistance. They took the time to make sure I was happy with the vehicle I was renting and that it was safe and would fit my needs.
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September 2023 by Alex Velazquez
David at the Palmetto Bay branch is professional, helpful and resourceful. Goes out of his way to assist me, usually rent a couple of times a month and usually last minute and David always accomodates me
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August 2023 by Stu Lawrence
Super accommodating staff. Really clean and newer vehicle selection. Will definitely go back the next time I need a rental.
