Pinch A Penny Pool Patio Spa in Palmetto Bay is a family-owned business and a neighborhood go-to for pool supplies, including liquid chlorine, tablets, pumps, filters, and equipment installation. Reviews consistently highlight the absolute best in customer service, with employees described as helpful, knowledgeable, patient, and personable. They provide expert advice, take time to explain everything, and offer custom service plans. Many note the staff goes above and beyond, offering solutions without unnecessary charges. Customers report excellent experiences both in and out of the store, with perfect installations and unbeatable prices. This location has developed strong loyalties, earning a five-star reputation for making every customer feel well taken care of.
Outstanding service from Pinch-a-Penny! When our pool began turning green & pump issues, Robert, the manager, was able to schedule to promptly resolve. Thank you so much Robert! Their professionalism and commitment to customer satisfaction truly set them apart.
November 2025
Love this place for all my pool supply, But I made a service call for someone to see about a issue I had. The guy that came his name is David what a knowledgeable guy. Thank you so much for answering all my question.
August 2025
These guys are really good! It’s my go to for checking my pool water out. They went above and beyond showing me what to do to get my salt chlorinated pool system to work. They could have easily gone and charged me to fix, instead they told me what to do. Now that’s Customer Service!
