H&R Block is a reputable tax preparation service that has received positive reviews from its customers. The staff is described as friendly, knowledgeable, and providing fast and pleasant service. Customers have expressed satisfaction with the professionalism and competence of the tax preparers, particularly Bonnie Peeler, who has been praised for her exceptional customer service and for saving customers thousands of dollars through her diligent research and investigation. However, some customers have noted that the support in the event of an audit now comes at an additional cost, which was previously free. Overall, H&R Block appears to be a reliable and trustworthy tax preparation service that has earned the trust of its clients.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee