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July 2023 by Ernest Elliott
The staff was super friendly the place was packed very typical of a Metro store. There was at least five people trying to get stuff done. The guy behind the counter do great job.
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July 2023 by D
Hate metro service but the customer service rep was awesome
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July 2023 by William Knowles
Nice clean store helpful staff.
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June 2023 by A'lana Smith
Replaced my phone screen protector was a breeze!! In and out....keep up the good work!??
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November 2022 by C G
Came here on multiple occasions at different timings, door is always locked with note saying “back in 30min s” with no one in store. Waited 45minutes the first two times and no one showed up. Here again and same thing. Absolutely Ridiculous.
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July 2022 by MARIE ANTOINETTE MARC
So I went to this location yesterday because I was trying to get a new phone under the ACP (affordable connection program) and actually the lady was pretty nice. I told her that I came in for this exact program. She kept telling me that it would be easier to do the family plan which is a $20 add on to my account I already have so my bill went up to $80... She never took my application number for the ACP program, never checked to see of I actually had foodstamps.. NONE OF THAT. The ACP IS LITERALLY A FREE PROGRAM. I SHOULDNT BE PAYING ANYTHING EXTRA UNLESS I ADDED She literally did that to get the commission for herself. I can only imagine how many people she's doing that to to make it sound good. Her name is Alissa
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May 2022 by Randy Acevedo
Terrible experience today at this metro. Think the guy's name was Aiden or Adrian. Very rude to us before we even said anything. Went around 725 well before the store closes and the door was locked. Just standing behind the register trying real hard not to look at us at the door. Finally comes up and yells "I was coming I just had to use the bathroom." Told him I wanted to add a line to my account and he told me he needs the account number so I pull up my metro account and very rudely says "why do I need that? I don't need that if you're on metro already. I need the account of the line you're trying to add." We just left. No help at all from this j****
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January 2022 by Liz Broderick
I cannot say enough good things about the young gentleman who helped me.... I should have got his name.. I think it was Adam or Aiden... He was so knowledgeable kind... respectful And patient... He made a stressful situation on my part ... To a very positive experience.... You should be very proud that he works in one of your stores.... Please let management know you have a very happy customer....Liz Broderick
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December 2021 by bam bam johnson
New manager was very professional! And He is very willing and helpful to make things workout for goodGod bless him! In Jesus name Amen.Overall the service was excellent
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December 2021 by Dodi Wright
Wonderful experience with the new Manager. Don't over pay for your monthly service! Go to MetroPCS in Palmetto! Best cell phone shopping experience ever!! Thank you for superior customer service!!
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December 2021 by E-Man Wright
New Manager and his customer service was totally awesome! Best cell phone purchasing experience ever!!! Thank you!
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November 2021 by Adam Shepard
Nice guy helped us. Don't know name but had nice BMer
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September 2020 by Andre Miller
I bought a product that i was not satisfied with and returned it and bought a different type and it was broken now they will not replace it nor give me my money back because of some type of policy not exceptable at all i have 4 lines and im giving them up because of the principal of it all
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February 2020 by Marc Dratler
Well I gave this store one star because of my visit on sat 02 01 2020 we have been customers at this store for quiet a few years always had great service great customer service and helpfull. Last sat we went to u
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March 2019 by Art Damsgaard
Good phone plans&prices on phones&accessorys
