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March 2024 by Bev Pierce
The manager Alex has been very helpful with my problem. He is very knowledgeable & personable as well.Also, the employee Jessica was helpful as well when Alex wasn’t in.
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March 2024 by Sharon Stewart
My experience with Valentina was exceptional at Verizon in Palmetion. She provided me an upgrade on my phone and a tablet. Her knowledge, personality and customer service is great.
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March 2024 by kathy baker
VAL WAS the best person to help me with ALL MY NEEDS. SET UP NEW PHONE,NEW WATCH. SO PATIENT AND INFORMATIVE CONCISE .THANK YOU THANK YOU THANK YOU
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March 2024 by KL
Jessica made my phone trade in PERFECT, easy, understandable, honest. Fabulous customer service, knowledgable and sweet girl who is a gem to the store. I so appreciate classic customer service, and her personality was equally great. Thank you! Karenlee
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February 2024 by becki barcus
I was very satisfied with the service I received from Steven in the PALMETTO office. Very friendly....extremely helpful...very patient! Steven was very knowledgeable and explained everything to me as I am not very tech savvy! So kind!
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February 2024 by Jeff Elliott
Great place to buy and take your phone when you have issues
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February 2024 by Shelbi Jarosz
Great customer service and experience with Alex, thank you for answering all of our questions & getting us in and out quickly.
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February 2024 by John LaMothe
Greatly appreciated the knowledge, professionalism, and honesty exhibited during our session within Alex.Loved dealing with the associates at this stores
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February 2024 by K R
Alex was extremely helpful and a real pro.
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February 2024 by Shelley Jones
Great salesman, don't count on your bill being correct based on what you're told at time of sale. The salesman would not call us back after we had questions about the bill. We finally got someone at the store to help review our bill and was told there was nothing they could do.
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February 2024 by Paul White
Multiple attempts not only through this store where I received the phone's, but also calling in more times than I can count!!!!! Showing my caller Id is in venice....( Nothing like People not answering because you're out area) Was told on more than one occasion it was corrected. Was even given a discount on my phone bill because I had been told so many times and had been noted?....941800six five four six. Feel free to reach out. Maybe you can change my mind. Please help me change my mind..
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February 2024 by Classic
Zero If I could. Six months i've given them to get caller id correct. Now they're having outages? My text messaging doesn't work and they say they don't know why? Seriously you all just keep dropping the ball. Verizon Prepaid walmart phone services worked More Consistently. And they say that's the bottom tier..... What am I paying for?
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February 2024 by Aaron Cope
When I initially went through my experience with “Justice” a year and a half ago, everything went great, except he didn’t disclose to me a key thing1.) my trade in value for my phone was being stretched out over 2-3 years instead of just being flat applied (this makes it so you can’t switch service otherwise you pay Verizon the remaining amount of the value for your own phone)After Verizon’s raised our bill to $173/ month for 2 lines, we decided to switch to a different provider for over $100/month cheaperThat’s when we found out that our phone were *not* paid off.So if anyone is wondering, the best thing to do is to sell your phone on EBay for cash, don’t trade it in.As with all sales types of businesses, I just hope that the incentive for associates is for clear communication with clients.
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February 2024 by Marilyn J Morris
The technician was very easy to understand and explained everything I needed to do to switch over to Verizon internet.
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February 2024 by Scott Harvin
Went into the Verizon store this morning and got helped by Patrick G. He was attentive and took care of my needs as well as giving me a good deal on a new tablet and phone. Make sure to ask for Patrick when you visit this location for top notch service!