-
January 2024 by monu kamboj
crystal and azucena is very good and very helpful thanks
-
December 2023 by Kristan Potts
Worst customer service I have ever experienced. I need to change my name and the bankers were nasty to me because they were short staffed.
-
December 2023 by Andrew Rossi
The gentleman that help me today was very helpful
-
November 2023 by Ramon Looez
Horrible service always takes for ever always understaffed management is clueless
-
October 2023 by Sindia Delgado
Racist . Worst customer service ever been to the bank twice on a Saturday only day off and Employee is so rude lazy , not friendly worst Branch Ever terrible service,Not friendly , very RudeSeems they do not like to work or help customers. Walk ins are not welcome and courtesy and ethics are very far from employees .No Manager , very short staffLazy to take care of business
-
July 2023 by weam abuhantash
Today I visited the bank in Palmetto, (Crystal) was amazing. She help me and give me all her efforts, waited after hours till we finish all processes. I am so happy for the first experience and first time I visit this bank to open a new account ?Thank you
-
June 2023 by George Tatge
Low volume branch… small town. Very courteous staff. Difficult phone process. Could not speak to staff on phone to answer a question. Too bad the service industry has degraded to this point.
-
May 2023 by THE SPORTS CARD GUY
Worst customer service experience ever. Waste of time dealing with this branch. Maybe you should get in line with other Wells Fargo branches and have a more considerate staff and simple policies!!!
-
April 2023 by KV Garcia
Just opened an account here.. A little worried as I did not check the reviews before doing so LOL... Can't speak for the tellers.. However, I must say Stephen was extremely helpful and efficient when opening the account. Exceedingly competent, and made the best use of the time we had. The process was quick and easy, straight forward, and I even learned some new things. Shoutout to banker Stephen.
-
February 2023 by drew elliott
So I plan on coming into this branch tomorrow morning and am interested to see if they can help me. I have been a loyal customer of WF since 2017 or 18. Initially opened my account at this branch with no complaints and good service. I hope to have the same experience tomorrow. I will update the review tomorrow
-
January 2023 by Andy G
Poor customer service from the Latina teller inside the branch today 12/27/22, didn’t want to help me with my account, and threw my checks at me… Not coming back to get disrespect…
-
September 2022 by Michael Roy
I can't believe I've been banking here for over 10 years with as rude as the girl is at the drive-thru , I think it's time to make a change and go to Bank of America where my paycheck originates from
-
February 2022 by Shawn Marquez
The bank manager gave a pompous attitude towards my girlfriend regarding a rather large sum of money and how we would like to control it on a day of a very large purchase. We’ve both been life long WF customers and have put up with their erroneous fees and mistakes over the years. This branch manager was preaching “fairness” over customer service when we are seriously considering pulling our accounts over simple fees they can but would not waive. Maybe this guy fancies himself as legendary CEO John Stumpf- whom kept an account of mine open long after I closed it. Bad customer service and facetious practices is a hallmark signature of Wells Fargo banks. Reading all the other reviews makes me think of how they are rude to all of our Hispanic residents in palmetto too. So much for the days of banks being on our side.
-
January 2022 by Jonathan Scott
Slowest branch ever. I sat in the Drive-through lane and wasn’t even greeted for 10 minutes so I left
-
January 2022 by Abel Arenas
(Translated by Google) I am very satisfied with the care I received from Mrs. Glendy. He gave me an excellent, very professional service in all his work. I answer all my questions, I learned many things how to use my online account and how to use my digital wallet. Thank you very much Glendy excellent work.(Original)Estoy muy satisfecho con la atención que recibí de la señora Glendy. me brindo un excelente servicio muy profesional en todo su trabajo. contesto todas mis preguntas, aprendí muchas cosas como usar mi cuenta en línea como usar mi digital wallet. Muchas gracias Glendy excelente trabajo.
