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March 2024 by Karen S.
One person only serving customers. Fortunately, I was first ( got in before it got busy) but obviously they need more staff working to handle customers! The girl was very efficient & quick but all the same, potential customers were sitting, standing & languishing while she attended to my needs! Great location though but couldn't unfortunately handle my needs or questions.
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February 2024 by Benita Hawley
Great service and Nicholas was very helpful.
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January 2024 by Lela Hill
Nick was nice and super helpful ? He helped me order a new ph.AT&T on middle beach.
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January 2024 by John Yelton
Matthew is spot on !!! Over the phone he answers all my questions without rushing me and when I went in the store he was the best. Went Thursday for the IPhone 15 then back Saturday for the Ultra 2 watch. He is definitely my go to person.
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January 2024 by B Payne
Workers are very nice and helpful. Store can get busy fast so go early or you may end up here for awhile.
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December 2023 by Kyle Stewart
Nicholas has a mental deficit. No situational awareness. Seems peculiar how he was hired. An audit of this store needs to completed. You have to wait on average of 45 mins to an 1 hour to be seen. None of the other employees seem to not know job. Misleading and confusing are two words that resonate here. A price was agreed upon for a plan, then every week there is a new charge or add on.
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December 2023 by Gentlemens Headquarters
Their not a company that is run right nor does the people know how to handle customers . They lost me and I lost my number because of them and it's hard enough losing my phone and number.
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December 2023 by Romano Spinelli
We visit the Front Beach store in PCB, FL to upgrade our 4 phones. We got WELCOMED from Liberty and in no time she was taking care of us. It was amazing to see her multitasking ability. While waiting for the system to work with the datas she put it for the upgrade, she was taking care of a customer that had an issue with an apple phone. She took care of the issue and was back to us just the moment the sistem was ready for the next step. She was on a roll and she professionally answered to all the questions we had...and in between questions she still took care of a customer with internet issues.Very impressive. Thank you.
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November 2023 by Patricia MEFFORD
I was not hearing my phone ring. I was missing calls as they were going straight to voicemail. Stopped at AT&T to see if someone could help me. Our sales rep tried several things but none worked. He then put in a new Sim card and it worked great after. When we asked how much he said no charge. Also reviewed specials on getting a new phone. So appreciated all of his help!!
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November 2023 by Justin Kukuc
Matt at this location is amazing. Top notch service. Goes over and beyond to help you. Highly recommend him at this location.
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November 2023 by Anita Johnson
On November 4, 2023 at the AT&T Prime Communications store, located at 9998A Front Beach Road, Panama City Beach, Florida, a store employee, H.W. allowed a FRAUDULENT purchase on my account. Air pod pro buds and charger totaling $429.98 on an installment plan left the store for $30.10 in cash. Fraud report has been filed with AT&T and they are now handling the matter.
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October 2023 by stan grigsby
Fantastic experience...order to delivery in less than 1hr!
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October 2023 by Buddy Wilkes
Nick at the beach AT&T store was very professional, and moved me into the new iphone15, and newest Apple Watch. He also switched me over from Verizon to AT&T.
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September 2023 by Leon Abrahams
The service from this location was quick professional and to the point. I didnt have a long wait and even though i went in 40 mins to closing i was still met with courtesy. Thanks to Chris!
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September 2023 by Spencer Nelson
This store was either incompetent or dishonest... either way, don't go here. They told me I couldn't get my sons number transferred from his old phone...and made me get a new service with number.
