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March 2024 by Jon Baker
I had a MRI done in about 10 to 15 minutes very quick and easy got out then went to waffle house afterwards
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January 2024 by terry auberry
Absolutely terrible service. You wait, wait and wait just to get blood work. Four LPN’s just standing around, no one getting called back. It’s always this way!
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October 2023 by Joe Zednick
I'm used to the long wait here, but this time after filling out the same long paperwork on the IPad and a long wait, the lady taking my blood blew out my vein!!!! And I have big easy veins to work with. Very painful and now I have a large knot and bruise!!
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March 2023 by Dale B.
Needed to get an Ultrasound Test done. Walked in and receptionist told me this type of test needed to go through their scheduling system and to assist me she faxed the Doctor's order to the scheduling department. Called scheduling department (outsourced to the Philippines), didn't know anything about the faxed order. Said to go back to Doctor and have them refax. People at the diagnostics center were willing and able to do the test, but said they could not help me without going through scheduling. This is the second time dealing with this scheduling department, the first time they said the test I needed was not available at the local facilities, which it was, and this time it was not having received a fax which was sent from their own facility. The times that I have actually had testing done, the personnel completing the testing were professional and efficient. My problem is not with the local facilities but getting scheduled.
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February 2023 by T
Just when you think this place cannot get any worse, they do. This is the slowest, most ridiculous check in process I have seen. I sat with my daughter for 30 minutes waiting for blood work to be told, the laboratory tech was locked out of the lab Corp computer. We left, to be chased down and told to come back in and they could perform the labs under Ascension. I would think they would have figured out she was locked out and carried on with patient care. But, she sat on the phone trying to get access. A better use of time may have been to ask if anyone could have their labs done under Ascension. This place gets worse everytime I come here. Do something about it. The issues are ignored. Now we are back, sitting again, waiting for the lab tech who is back on the phone trying to fix her lab Corp access instead of patient care. We were asked to come back in here and they are calling other patients before my daughter. By far the worst facility Ascension owns. Constant complaints, bad reviews and still nothing is done. They never seem to receive orders. Get better leadership and fix the issues.The women behind the desk are gossiping about co-workers. So unprofessional.
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October 2022 by xibin zheng
Very bad place, unprofessional reception. My specialist has sent them the materials I need and scheduled my CT scan. So they called me a month ago to make an appointment. (It was they who contacted me for an appointment for a CT scan). But today I arrived at my appointment time and they told me that my insurance was not allowed and cancelled my appointment. When I gave the insurance approval letter to the front desk, she said there was nothing she could do to get me to re-book. Ridiculous place. If you can do everything you can to avoid this place, they will only waste your time and shirk your responsibilities！
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June 2022 by Tina Baker
Ashley and Elana were AMAZING at Bay Med at the beach!!!! I came for blood work.
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June 2022 by Joshalyn Bagley
I WOULD GIVE ZERO STARS BUT THAT'S NOT POSSIBLE SO I GIVE YOU A ONE. WE TOOK MY GRANDDAUGHTER IN, THEY SENT HER HOME SAYING SHE WAS JUST TEETHING. TOOK HER TO HER DOCTOR THE NEXT DAY SHE HAS AN UPPER RESPIRATORY INFECTION AND AN EAR INFECTION. AVOID THIS ER AT ALL COST. YES THEY "CHECKED" BOTH EARS
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February 2022 by Jimmy Whiddon
My family celebrates the 4th of July every year at Panama City. The need for emergency medical care so far from home is something most people don’t consider until the moment you need it. One afternoon we decided to go roller skating. My daughter in law fell and broke her wrist. Luckily, Bay Medical was just down the road. Considering the circumstances, we had a very pleasant experience. We were in and out in less than ninety minutes. We were very impressed with their compassion and professionalism. In addition to their excellent care, they called her the next day to check on her. She had to have surgery the following week but she is well on her way to a full recovery. Thank you Bay Medical for taking such good care of my daughter in law.
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February 2022 by Linda McDonald
I was at the beach diagnostic center for 1 1/2 hours to get blood work done. I was overlooked and 2 or 3 people were called back that came in after me. I had an appointment at 1:30 so I got there at 11:30 to get it done before by appointment. I had to leave and come back for the blood work to be done. I hope to find an alternative facility for future lab work.
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March 2021 by N
Cut the tip of my thumb off while cooking and came here, after an hour and a half of them giggling and trying to glue it together before discharging me, I had to ask for some Tylenol. Thanks bro, that $300 Tylenol really helped
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March 2021 by Brian Grace
I’m sorry, but I was just told that my medical records from a year and a half ago were “lost” because they switched to a new system??? What the hell?? I needed those records for a court case and all they can say is sorry they got a new system. A joke.
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February 2021 by Cathy Stewart
I rarely write reviews but this one needs to be read before choosing Bay Medical for your healthcare!My husband had lab work there as part of a pre op physical for an upcoming major surgery. It has been over a week and after at least 6 phone calls by the patient and the ordering physician we still have not recresults.What happened to sending results to the ordering physician.so t
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February 2021 by emily larue
Awful from the second we walked in to the second we left. Came in for a broken tooth (was in agony) gave her a pill a little stronger than Advil and a prescription at 5 am mind you. Went home and to sleep woke up crying in pain got it filled and had to go back to the hospital. Here they are eating cookies laughing and then ranted a little bit about how the “hospitals not free”and practically called my mom a druggie while she’s crying in agony and then sent us on our way. These people working there should be ashamed.
