Truist is described by clients as one of the best banks, with outstanding and amazing customer service. Reviewers note the staff are a better group of bankers, very respectful, and responsive, often going above and beyond. The service is considered flexible, reachable, and human friendly. The bank was there for clients after a hurricane. For health and safety, some services are temporarily adjusted, including drive-thru only teller services and in-person visits by appointment only.
Great friendly service. Staff always courteous and helpful willing to take time with people. Whether it is for a notary or working a complicated issue, staff is experience and work to get things resolved. Keep it up ladies! Alex P.
September 2024
This was a great experience. The staff was knowledgeable, caring, and courteous. Unlike other banks, they get the job done. I brought my business to this bank. They welcomed me the moment I stepped in the door. So far I am pleased and impressed. Thank you.
June 2024
I don't know what's up with the other reviews, but, I was in and out cashing a check. Customer Service was good. Everyone seemed very respectful, and responsive.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
