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February 2024 by Jessica Herdez
Amya has been amazing since the moment we walk through the door. Always looking forward to seeing you which is nice. She definitely has customer service and she is knowledgeable about the product. Thank you
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January 2024 by Shelley
The gentleman I spoke with on day before Xmas was a great employee. He was informative and spoke with kindness when I called searching for a Switch for my boys for Xmas. I can't recall his name but I wish I did to give him praise. From the phone conversation I was pleased with his good work ethics and customer service.
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July 2023 by Cody D
The employee at the store was super helpful and friendly! Definitely makes in-store visits worth the time over dealing with Gamestop online and all the issues it has with customer service.
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May 2023 by chris reynolds
Most unfriendly GameStop I’ve been to. We weren’t greeted or even spoken to the time we were in the store. The guy behind the counter was too busy asking the girl what she was doing that week to make plans or something. Just an extremely unprofessional experience all in all. The Callaway store seems to be the superior location in this area.
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May 2023 by JacobRicch
Got a used Xbox 1 controller for $35 brand new at Walmart $35 thats crazy guys used means half off not sell for new prices we all know u pay .25c for a game an sell it for $20 how greedy can yall be
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April 2023 by Cody Owenby
Absolutly terrible shop. The guy working when I walked in was sitting in the floor. And basically didn't, or couldn't even try to help me with my issue with a gamestop card. (You work at gamestop) been on hold with (customers service for now... 36 mins) without even speaking to someone. I'll never use this company again. Ever
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February 2023 by Chris Hunter
Literally NEVER answer the phone. Have tried every day for 3 or 4 days during open hours. No answer.
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January 2023 by Shea Hartzog
I’ve been shopping at this GameStop for quite a few years and will continue to do so. The main reason I buy my video games, accessories, and collectibles at this store as opposed to my many other options is Doug, the store manager. Doug is always personable, professional, and informative. He always remembers his regular customers and is welcoming to all. The rest of the staff do a great job as well.
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December 2022 by Allison Youngblood
Love the store set up!! Also the nice man working currently was the upmost sweetest!! This is the best GameStop to go to in bay county! Hands down!!
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November 2022 by yesenia adarmes
Everytime I go in they are super nice. Make everything easy and whatever they don't have they will tell you where you can find it.
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November 2022 by vincent leaf
Absolutely the worst gamestop in the country. The one guy who works there completely ignores answering the phone. (I watched him do so from the parking lot after calling 10 times without answer) I asked about a Funko release and a game release to which he refused to look up on the computer and told me, "we are a small gamestop location and don't get releases untill a month afterwards." Which is clearly a lie. I really do wonder if the owner of this location knows just how bad his employees truely suck. This was the morning of Nov 1st-3rd 2022.
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October 2022 by J Bird
Selection was decent but the person working had zero personality.
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October 2022 by Heather Puckett
We have been calling for days and they refuse to answer the phone.. We have called over 15 times in the last two days all spread out. Terrible business won't even answer their phone
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August 2022 by MissYummyLollipops
Only gamestop around decent small selection, nice employees. Only thing is sometimes it stinks so get a plug in we will be back.
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July 2022 by Feliciano Media Co
I live an hour away, with gas prices being what they are, I called. I have one question, it would take 1 minute of their time. I called 4 times, not letting it ring to crazy but, letting enough time for it to be answered. Not once was it picked up. That place is never packed, of all the years going there, its only ever been me and maybe 4 other people browsing plus the manager.