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March 2024 by William Lollie
Horrible experience and the staff are liars. Scheduled to have my car repaired starting on December 20th for a repair I was told would take 1 week, On February 26th work has finally been completed. I'm told because they kept ordering the wrong parts but the manager insists that ordering the wrong parts repeatedly isn't a mistake that's just how auto body works. Meanwhile, my insurance stopped paying for a rental car on January 20th so Gerber's mistakes cost their clients money. When confronted with these things the manager Jeremy lied multiple times and treated me like I was being unreasonable. Gerber employs liars and incompetents and I would never recommend them. Gerber management,Jeremy has No business in customer service.Response to owner. Untrue. All communications have been initiated by me, just yesterday I had to stop in because my cars twilight fell out while driving because Gerber collision didn't put the screws back in. Service there is a disaster front to back.
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March 2024 by Tibius Von Everec
We had a wreck while on a trip and the car needed a new balljoint and control arm. It was a Sunday and most places were closed. We creeped the vehicle over to Gerber. They got on it first thing Monday morning! We were ready to roll by Tuesday morning despite them being packed out with other vehicles. Jessica handled everything, top to bottom!
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January 2024 by Jack Myers
John Johnson and Melissa provided Five star service every step of the way. Cannot say how professional and courteous both of them were and made the whole experience as pleasant as it could be. I would highly recommend them above any other shop I've ever dealt with in my life. And I'm 69 years old! Gerber has a great team there thank you!
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October 2023 by SusanGuettler SunDog819
Very pleased with the repair work on my car! Quality workmanship , easy to schedule, kept me updated on progress and ready when promised! Definitely recommend Gerber Collision and Glass, PCB, Fl!
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July 2023 by Billy E.
Horrible attention to detail. A year after the collision I'm still finding shards of glass and missing fasteners after I replaced my headlights. Everything functions. It's just put together with a bandaid.
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June 2023 by Allen Tapp
We were involved in a hit and run while on vacation in Panama. Our Insurance sent us here for an estimate and to see if they could help secure front bumper for safety reasons for the trip home. As soon as we walked in the staff greeted us and immediately began to take care of us. We were done in 30 minutes and the staff couldn’t have been any more friendly the entire time! I very highly recommend them!Service: General repairs & maintenance
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May 2023 by Mikey Taylor
Man what can't I say I had a small accident on April 22. A few days later I'm getting a call from April at Gerber saying they got my car and are ready to start, I just need to sign off. Jeff the awesome guy that took us in said we would be in great hands and wow! For me to get my car back in two and a half weeks and it look like nothing ever happened to it! Thanks, I appreciate the generosity, speed and quality this Gerber in Panama City.
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May 2023 by sherry tolbert
Do not use this place. If I could give negative reviews I would. They painted the door on my car and it looked decent. They were supposed to fix my car seat and did not. After 4 months of waiting I can't even get a phone call returned. I call them and everytime they say they they will call me back and never do. Once I was told my insurance denied the claim. I said okay fine I will pay out of pocket. Still no return phone call. This place is a joke and I hope they go out of businessServices: Painting
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April 2023 by Kenny Newsted
I would just like to say how thankful I am for the team at Gerber Collision. Yesterday, I was rear-ended while vacationing from Michigan with my family. The accident caused significant damage to the hatch door of my Blazer and the window was completely busted. Feeling somewhat helpless after the accident, I reached out to Gerber and they said I could bring my car in to get it crash-wrapped. I was immediately helped by John who kindly vacuumed the glass out of the vehicle and placed crash wrap where the rear window was. John was very empathetic to my situation and when I asked how much it cost he graciously said there was no charge at all. Thank you to John and the rest of the team who helped me feel a bit safer and more comfortable with driving my damaged vehicle back home to Michigan!
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March 2023 by joe pennington
Gerber Collision & Glass repair was extremely helpful and friendly. My wife and I both were in fender benders and needed someone who could give us an honest estimate of the damage as well as turn around time to have our cars fixed. Gerber Collision looked at both of our vehicles the same day we called, laid everything out for us in a way that was easy to understand and extremely honest when it came to turn around time as well as how things with insurance would work. If you're looking for a trustworthy repair shop with friendly and well-informed staff, look no further. It's great to have such a great option right here at the beach.Service: General repairs & maintenance
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January 2023 by John Pate
If you value your vehicle dont take it here. If your looking for a shop to total your vehicle then this is your shop. The estimate person viewed my vehicle said it needed a new frame. Now how can you tell it needed a new frame just by looking at it from 3 feet away. 1 frame rail was bent by 1 inch. 4 bolts and swap the bed so easy i did it myself.
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January 2023 by Jacob Walton
Braxton and the team at gerber did a wonderful job repairing my 2021 nissan kicks after some teenage girl ran a stop sign and wrecked my left side quarter panel and front bumper I was scared to take it to a shop that I never even heard of before as this was my first car accident but they did a great job and I felt like I could trust them to make the repairs the car drives like new again and feels great. also looks beautiful as well like the accident never happened at all! overall I would recommend this shop to anyone who needs auto body/ collision repair done to their car btw braxton is more like 10 stars he was truly an amazing guy and provided exceptionally great customer service
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December 2022 by Jordan Marie
The staff was extremely proficient and helpful in getting my car door open that was stuck shut. I will definitely be coming back for any other auto body needs!!! THANK YOU!!
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August 2022 by Ana Creel
Excellent place, I always take my car here, good price and they do a good job ??
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August 2022 by Michael Burke
2 months ago my wife, I and 2 of our granddaughters were in Panama City Beach to scatter our late 44 yr old daughter, Katie's, ashes in the Gulf from a boat charter. After a long, emotional trip from West Tennessee, I pulled into an extremely narrow parking garage spot and and a sliding door on our Honda Odyssey had been left open. It hung on a concrete pillar and drove the door back off the track severely damaging the inner workings. Several nice guys helped and were able to get the door partly closed. I looked online and found Gerber collision and went there the next morning wondering how we would get home. 2 wonderful employees, Jason and Drew worked on it and were able to get it closed and latched so we could continue our trip. They would not accept any payment and were so helpful. Thank you again!
