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February 2024 by Maureen Agro
Everyone was so friendly and helpful. Alex did our cake and she exceeded my expectations for crazy request. My son was so happy and impressed he didn't want to eat it. We did, and it was delicious, but you get the point. ?
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July 2023 by Ona Albright
Placed an order online for my child's birthday. When I got there to pick it up it was uncooked. It looked really rough compared to the sample image online, or the display cake in the case. Tried to politely let the manager know the disappointment I had in the cake. They argued that I was wrong, and that they bake everything according to guideline. Well, uncooked cookie dough is not normal for an American cookie co. Manager wanted to "scrape off the cake and do the image again", by it was an unbaked mess. So I declined. Just ugh. ?
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March 2023 by Holly Pick
I placed an online order and received dry or old cookies. We didn’t eat them.
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February 2023 by dawnpfam
The ice cream was good, you're paying premium for a product at this location. The staff wasn't the friendliest because we came in near the end of the night so we didn't get a lot of smiles, but it didn't affect the taste of the food.
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October 2022 by MotorcycleGrandma7
Highest price Icecream Ive ever seen. We got charged the wrong price cause 1 person scoops and another does the cash register Icecream was ok, nothing to boast about
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September 2022 by Julie Hyder
Placed an online order for a cookie cake. Everything was perfect and the cake was delicious!
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September 2022 by Jessica Royce
Nice staff, they have made several cookie cakes for us but this is our favorite!
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September 2022 by Sherlanda Nance
Staff was nice when we entered, greeted us and took our order. We ordered the buy 5 get 1 free, confirmed with the worker if the chocolate chip was fresh and she confirmed that they were, but once we took one bite of the cookie something was off. The chocolate I think was old it was a little white and bitter tasting, the peanut butter and sugar cookies were good. Please do better on the chocolate chip.
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September 2022 by Kim Ramie
Great customer service when ordering cookie cakes
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January 2022 by Harmmom
Staff was nice when we entered, greeted us and took our order. We ordered the buy 5 get 1 free, confirmed with the worker if the chocolate chip was fresh and she confirmed that they were, but once we took one bite of the cookie something was off. The chocolate I think was old it was a little white and bitter tasting, the peanut butter and sugar cookies were good. Please do better on the chocolate chip.
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August 2021 by Julie N.
I ordered a cookie cake in advance online, not knowing the day of pick-up would be a tropical storm!! However, the staff here were AMAZING, especially Clint. They were so accommodating, they still made my order and even offered to deliver it due to the weather. So sweet & the cookie cake is perfect! I can't thank them enough for their customer service!
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April 2021 by Mary B
We went here after lunch for ice cream sundaes. Wide variety of flavors. Very filling. Best eaten on an empty stomach or after a very small meal. It was expensive, about $8/sundae, but it was very much a treat.