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March 2024 by Carol Gray
I will go back and try a facial.
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March 2024 by Mendy Sturgill
My teenage son and I both had massages yesterday. We both really enjoyed them, and I do recommend Hand and Stone. Matter of fact, I even signed up for the membership. However, I am a bit confused because my son and I had two completely different massage experiences, even though I paid for us to both get the same Swedish massage. For example, my son's masseuse had him start on his stomach like normal, and then halfway through she had him flip over to his back, so she could massage the front of his legs, arms, hands, and even his head. My masseuse kept me on my stomach for the entire 50 minutes, so he never massaged the front of my legs, arms, hands, nor head. While the massage I did get felt great, I felt like half of my my massage was missing. Matter of fact, I thought he was about to tell me to flip over, but really he was just telling me the massage was over and it was time to get up. Also, I would like to point out that customers pay for 60 minutes, but they only get massaged for 50 minutes, as the other 10 minutes are saved for undressing/dressing.
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March 2024 by Simms Brooks
Update: the “management” reached out to me as you can see below. I contacted them but they never got back to me. Their comment below was simply to save face, make it look like they cared about poor reviews.They have no intention of hearing the concerns nor correcting them. There are many massage places at the beach, go to those.I truly do not like writing this review but feel that the owners and staff need to know my thoughts; I had a massage yesterday and it was hands down the worst, and strangest massage of my life. The front desk staff was great, and the panic button under the beds is a welcome touch. There was something off about the therapist from the start though. Parts of the beginning of the massage had potential but it just never went anywhere and it was essentially a session of just rubbing oil on me without the actual massage. The therapist was awkward from the start and when tucking the sheets to the point that my legs were barely uncovered and only my calves and a few inches above my knee were touched and my feet were never touched whatsoever - completely ignored. Who gives a massage without including the whole leg and feet? My arms and hands were just as bad - essentially my palm was tickled and my hand worked back and forth like I was the Tin Man getting an oiling. All the strokes were abbreviated and short. I couldn’t help but think of Friends when Ross massages Phoebe’s client - clearly Ross is not a therapist and it didn’t go well. I kept thinking this person did not go to massage school because how in the world would they have been able to graduate without any skill whatsoever!? And how did they get hired? Anyway, I give the therapist no stars. I’m not sure I will give this place another chance. I cannot image going through that again!
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March 2024 by Greg Robertson
Didn’t focus on the area I requested. Not enough pressure. Guess I booked a Swedish without know the differenceVery personable though. Just not what I needed
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March 2024 by Danielle Gennett
Love Hand & Stone!!! I go every month for a massage with Sheenay and it’s absolutely wonderful every time. This month I had a knot in my shoulder and she went above and beyond to make sure I left feeling great!! I’m so thankful to be taken such good care of. Thank you!!!
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March 2024 by Toni “CoachT” Alexander
Had a fabulous and full body massage, it was oh so sweet.. thank you guys for a lovely experience.
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March 2024 by Annette Sterling
Very nice and clean place. Suann is awesome. I was having some issues with my sciatica she really helped me. Thanks again
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March 2024 by Shaun Lyle
Is very professional in great atmosphere.
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March 2024 by Gaye Hardy
Had 2 massages while visiting PCB. Liam and Maxwell both did an excellent job. 1st class place. Tried CBD add on and it really helped! A little pricey but excellent service.
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March 2024 by Carol Hoekstra
So relaxing and very professional therapists. I am a massage therapist from another state here on vacation and I loved the massages I had here.
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March 2024 by Victoria Benninghoff
Easily the best massage I’ve ever gotten. Thanks, Devon!
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January 2024 by Elena Leahey
Membership canceled. Had a massage Jan 10th before the last monthly membership fee was automatically debited, paid for the service. Membership fee debited 5 days later and management hasn't responded to email and messages left to be reimbursed the membership fee since I paid at the time of servic and canceled in December.
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January 2024 by Ryan Mckinley
What a wonder experience I had auburn highly recommend her, hands of healing. Thanks ya'll see you again
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January 2024 by Rai Wisner
Excellent spot for a relaxing massage. The staff is amazing and very caring.
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December 2023 by Jimmie McCready
Excellent service and customer care. Katelyn at front desk friendly and Heather's massage very good.
