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December 2023 by Jacob Walton
great credit union to bank with moved some of my saving from trustmark over into a CD and they offer one of the highest depsosit rates for the CD term I went with I like them just as much as trustmark
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November 2023 by Elle Hatfield
Worst customer service experience’s (several in a row). Even spoke to the manager about the “culture” or attitude of the bank and he promised a change. I’ve had several different banks all over the world and never had so many issues with everything. I just want a pleasant banking experience and the employees make it miserable!!!! Don’t bank here. You’ll just have headaches and frustration.
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May 2023 by Jeff Travis
It's a great Credit Union, I have Checking, Savings and auto loans through them
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February 2023 by Charles Croyle
Thanks Mrs.Becky! She goes above and beyond in times of urgent need. I had statements and checks that needed to be printed in filed In less then 3 days and she not only got it to me in the morning she highlighted all the important information and had it ready to go. It made life so much easier cannot thank her enough .
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December 2022 by Lori Quarles
I tried to deposit my coins that I had rolled up. Over 300+ and spent hours rolling them and counted and double checked. I was made to unroll them and use the coin machine, I told them that I didn't trust the coin counter, but was still told that I had to use it. I even offered to put my name and account number on the rolls, but nope I was told they would not take them that way. Sooo I put them in the coin machine and made sure to keep count of my amount. It shorted me 30 cents, now I know that isn't a lot of money, but it's still my money, I told the cashier and she went to check if any money got stuck. Sure enough, it did!! Point proven! These machines are not accurate, I need my money, not sure about everyone else, but I'm not just donating to the bank!! Take me back to the good old days before all the faulty electronics!!!
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November 2022 by Joanna Hartzog
I've had nothing but great experiences in my 20 years banking here. Financing rates are un- beatable. I've always found the staff friendly, helpful and knowledgeable. This is my main branch however, I find customer service consistent at each branch.
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November 2021 by Rally ByTheBeach
We just moved in this area and they gave us a start up loan, thank you.Great customer services.
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October 2021 by Wes Rolan Music
This is by far the worst credit union or bank I have ever had to deal with. They cannot even secure their ATMs much less your money. God forbid if you have to actually cash a check.
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August 2021 by Landon Oakley
My account was unilaterally shut down due to an unauthorized overdraft without my knowledge or consent. I received no phone call, letter, email, nothing at all to let me know my account had been closed. Their customer service is awful, it's next to impossible to get a live person on the phone and when you finally do, they try to transfer you as quick as possible rather than address the issue. I was a member here for less than 90 days and I can truthfully say this is one of the worst banking experiences I have ever had.
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October 2020 by Mr. 2U
I have always gotten my change from innovations but now I can't cause of I'm not a member but all the previous times I could. I will never use them again.
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May 2020 by Terry Peeples
Horrible! I have had two satisfied loans with innovations over the years, and the customer service was always bad, very uncoordinated and unprofessional, but now I cant even get someone to answer the phone about a possible 3rd loan, nothing has change with innovations, despite good standings, im going elswhere,their customer service has to be the worst there is out there.
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May 2020 by Ken Shelley
Outstanding customer service, personal service that goes above and beyond!
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November 2019 by Pcb explorer
15 dollar fee to pay your credit card over the phone. I'll be closing all my accounts with these people ASAP
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November 2019 by Greg Snow
I have been a member for over 25 years. very good service and financial support
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October 2019 by JOSHUA WOODWORTH
Great place very helpful and friendly.