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October 2023 by Mary Kirksey
Very unique store go every time I have time
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August 2023 by Selena Cagle
Reply to owners reply:You are a liar sir. Twisting a toy that is intended to be twisted is not pushing it past its intended use. Twisting it IS its intended use. I expect no less after your example of poor customer service that day in the store. I never said my son dropped the item. He twisted the knock off puzzle cube as it is intended to be played with and it shattered into all of its pieces. There was no rough handling. The item is made to be twisted. I presented you with all of the pieces of the item approximately 2 minutes after purchasing it and asked you to exchange it because that's what your receipt said. Not because i wanted this cheaply made item so badly as you implied but because you already had my money and provided me with a cheap product. You were the one who said it was an easily broken toy after the fact. Perhaps you should label those toys as easily broken as you said they were so other people such as myself don't waste their money with you. You lied throughout your reply because you informed me in the store that these break very easily which tells me this was not the first time. You were not at all surprised by the broken item and you didn't try to explain anything. The short version was I asked you to replace the item. You refused to replace the item. I said I just bought it you said sorry it's cheap and you can't twist the twisty thing and I left. Stop lying. Your extremely lengthy and shady reply will just push my point home. I will never spend another penny with you and after this interaction, I recommend others bypass your store too.Would not go here again. Initially I thought the same as many, what a cute little store. A bit over priced for some items but cute. The cashier was very sweet and friendly. But they don't stand behind their products and even though it says exchange or credit on their receipt they will refuse to honor that. I bought a small shark week knock off rubiks cube for $8 for my son. We walked out of the store into the next store and he twisted the cube and it shattered. I picked up all the pieces and immediately walked back to the store. I asked if we could switch it for another one since we had JUST purchased it. The cashier called the manager over who at first blamed my son for handling it too roughly saying that you couldn't twist this child's toy that is made to be twisted very hard or it would break. I was confused and again explained that I JUST purchased it and would like to exchange it for one that wasn't broken. His reply was no they would not exchange it because that was a cheaply made toy and broke easily. Then why are they selling it at all much less for $8 and not honoring their own policy.
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August 2023 by CatholicForAReason
Unique! A little bit of everything that no one else has! Very affordable. Great place for gifts!
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August 2023 by Lorie Reid
Absolutely amazing and a cute little store. If you are looking for nautical decor or even a gift for adults and children, They have some very unique gifts. All employees are super nice and very helpful. Would definitely recommend stopping in just to look if nothing else.
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June 2023 by Mitzi
Great place to shop for anything your looking for
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March 2023 by No Pretend
Perfect for trinkets and take home gifts!
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February 2023 by CHARLENE TICKNOR
Nice, but pricey for us
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October 2022 by Greg Freeman
Very creative shop with all sorts of gifts to take back home!
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June 2022 by Amy Conner
Nice selection and very sweet, friendly emplyees.
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June 2022 by A Brakke
Awesome souvenirs/ take home items to choose from had a blast just looking at all of the stuff. Back again still loving it all.
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March 2022 by Trish Carr
Unique coastal themed shop. We found the perfect sea birds artwork piece for our living room. Super friendly & helpful staff too!
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March 2022 by Aaron Masters
Love the decor and the shop is nice. The prices are a little steep to me.
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March 2022 by Max Maxwell (Ms Max)
Within Pier Park a nice little property with several Brick and Mortar stores
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May 2021 by Christoph Dill
I know why they don't do refunds. Because you find the same item a couple of doors down the road for 9 dollars less (picture frame made in china 24 vs 15 $), and all I got when I asked and told them why I want to return was a "sorry". Well, my bad I know, should have known to compare, but the extreme price difference really made me mad...
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April 2021 by ashley smith
My significant other and I are at the beach for the day and we were having a great day until visiting this shop. We were looking at some knick knacks after spending some time on the beach. When we got toward the back of the shop a man that worked there approached us very abruptly and rudely and asked us if we had just came from the beach (which is literally right by the shop because this is Panama City Beach Florida and it's in Pier Park). And after my significant other said yes he said (very rudely) that we were getting water on his floor (which really wasn't a lot and shouldn't be a problem considering we're at the beach) and told us that we needed to leave. Terrible customer service! I am very upset and really didn't need the extra emotions considering I'm pregnant.
