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March 2024 by Dennis S.
As I drove by their building I could not help but shutter with fear from the most terrible experience shopping ever in buying, paying for and delivery date promised with a complete no show. They are terrible and you are better to buy from Mattress Firm.
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October 2023 by Betsy Straley
Karen and Don made my mattress buying experience a pleasure. They were very patient while I tried out every bed in to store and answered every question I had. I never felt rushed or felt like I was inconveniencing them. I am sleeping in comfort and I will never buy a mattress from anyone else again!!
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October 2023 by Dennis Stolkey
Worst experience ever. Ordered a Sealy mattress and it was to be delivered today. We verified last week that it was in and scheduled for today. We even verified again yesterday that the delivery was scheduled. When it did not get the morning call for the estimated delivery time we called the company only to learn that they grabbed the wrong mattress. They would be happy to give us a firm mattress temporarily until the plush comes in. We flew here just to get the mattress we ordered. There was no attempt to get us what we paid for in a reasonable time frame. DO NOT DO BUSINESS with this company because you cannot rely on what they promise, especially when they promise three times.
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March 2023 by Heidi Herrmann
We just moved, and needed to buy a matress. Don was able to get us a bed delivered same day, actually it only took a hour!! Tim and his assistant delivering and setting up. They were probably the smoothest part of our move! Thanks guys!
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January 2023 by Denise Beauchamp
What a wonderful mattress buying experience! Thank you everyone at Mattress NOW! We stopped in and purchased a mattress. Even though we bought one of the least expensive mattresses, everyone in the whole process could not possibly have been any nicer, more accommodating or more professional. They did exactly what they said they would do and at the exact time they said they would do it. Sales was so low pressure, delivery was punctual and quick, and everyone was so polite and friendly. We purchased an in-stock mattress on Friday afternoon and it was delivered early Saturday morning. We have 12 more mattresses to buy and we will definitely be making those purchases at Mattress NOW!
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August 2022 by Ed S.
Kay was most helpful in selecting just the mattress for my needs. Delivered same day by Tim who has to be the best in the business, courteous fast and all around great service. I'd recommend 100%
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April 2022 by Chris Newman
We worked with Don who was extremely knowledgeable and friendly. He gave us several great options and prices that was exactly what we needed. He even went the extra step of ordering us a mattress that wasn’t currently on the floor and gave us a 120 trial period to test it out. And the trial phase was critical because we upgraded once after the first 60 days. The free delivery team was very professional as well. All around great experience
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July 2021 by Atlas Diamond
So far great experience. Still waiting on our mattress but service has been great
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March 2021 by Wendy Wright
Deliver free!! Good price.
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February 2021 by Michelle Elliott
Don an employee is wonderfully. The man is honest and very helpful! Best prices in town!!! Delivery was ontime, respectful and perfect.
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August 2020 by Evan G
Excellent customer service from Don
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September 2019 by jess tucker
Ordered over the phone and got delivered same day. Easy quick good service. Fair price
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August 2019 by Allison Hinz
Tim was very helpful in assisting me to choose a guest bedroom mattress. He delivered the same day after hours when my family would be home to receive it. He even hauled off my old mattress for free. Talk about great customer service! Very satisfied, highly recommended!
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August 2019 by Ashley P.
The Panama store was wiped out by the hurricane but their store in Destin is up and running. By far the nicest people to work with. They will go above and beyond to make sure you're happy and quick on deliveries. Prices are the best in town. We've used them for our rentals.
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July 2019 by Lee McGowan
Had a great experience with Tim at the store and Tim the delivery guy they were both excellent would highly recommend them