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November 2023 by Zach VanDyke
Great product great price. The store manager really took his time to me find what I was looking for.
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November 2023 by Sue Peipert
I worked with Brian and am very happy I did. My elderly parents are both experiencing medical challenges and I just could not get to the store to buy the low profile box spring we needed for them. Brian guided me through the process, gave much needed advice and we accomplished everything via phone, text and website. It was such a relief! I also got a very good product for a great price and it will be delivered in a few days. It was a pleasure to deal with Brian, and I commend him on both his professionalism and his kind, caring manner. You have an excellent employee in this gentleman.
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November 2023 by Kristen Johnson
Top notch mattress products, brands and service! I really appreciated the personalized honest service!
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November 2023 by Bridget Bridgett
Brian is awesome!! he helped me a lot on my decision on what mattress to buy. He told me the difference between the two that I have picked. It really helps. I would definitely go back to him again.
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September 2023 by Bruce Rumph
It was a pleasure working with Caitlin and April- very pleasant and obviously know the products- I would highly recommend anyone looking for a mattress go to mattress firm
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September 2023 by April Marek
Brian was great. Very helpful and saved us money!
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September 2023 by Lynn Woody
We went to Mattress Firm to purchase a mattress for my parents and ourselves Brian was very helpful without being pushy. Brian was very knowledgeable and asked specific questions. He took his time guiding us through the many options ensuring we found the perfect mattresses. We left with a great deal and the confidence that we made the right choice.
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September 2023 by Donna Branson
Purchased an adjustable base with mattress about 2 months ago. Set up delivery & they came out to set up bed. A couple of hours prior to delivery, Katelyn called to say they don't have the brackets that fit this base to be able to attach headboard to base. She stated they would get correct brackets at a later date & come out to install them at that time. We do not live here full time & are not down here often but we said ok, we will set up next time we are down here. Brian, store manager comes out to put on brackets this weekend. He is here almost an hour & says the 2 types of brackets he has on him don't fit either. Apparently, they changed manufacturers of their adjustable base & have no brackets that will fit them. He left saying WE can call manufacturer to see if we can find the correct brackets! 2 months later, our headboard is still not attached to base & now we have to call to find correct brackets & put them on ourselves! Something that they should do but seem to care less after the sale. Will NEVER buy from them again. Too many other places to buy mattresses & not have to deal with this complete lack of customer service. This is exactly why businesses are shutting down. There seems to be zero accountability for their issues & now we are having to spend our time finding correct backets!! As I write this, it is still mind blowing that now we have to try to find brackets!! Katelyn did try to help us in the beginning but the manager, Brian seemed to care less if we got brackets or not & was the one who told husband to call to try to get brackets!!
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September 2023 by DS
David is great! He is my go to every time I need a mattress. He is very knowledgeable of all the mattress brands. Love mattress firm also for the easy returns if need be.
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September 2023 by Linda R (L Rambes)
Caitlin helped us select a mattress that would suit our needs. She was knowledgeable & friendly. She made it a very easy and pleasant experience.I will return to Mattress Firm PCB.
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August 2023 by Kimberly Allen
Caitlin at Mattress Firm is AMAZING!!! This is my second purchase from her and she made it so easy and quick. Excellent communication and help. Will only use her in the future!!
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June 2023 by Tildon Lee
Great customer service! Walked in to look around & left with a new purchase. They were so nice & explained everything wonderfully.
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June 2023 by Eric Prince
Live in Georgia and needed a mattress for our condo at the beach. Anna took care of everything based on my previous selections and made it super easy to pay online with a texted link. Caitlyn and Anna do an amazing job there.
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June 2023 by Dolores Lamorgese
Love this place! Have bought several mattresses over the years and that have never disappointed! Great customer service! Thank you Anna!
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April 2023 by Travis Meadows
Me. Will was very patient and respectful. I have multiple options but I chose to come back and do business with him. I will also be back in a few months to buy a new King sized matress, based solely on the way he treated me.
