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April 2024 by Carrie Baxley
We're to start .. ok so my son and went in to have a tux fitting for his junior prom ,the fitting felt rushed and and seemed like the man didn't want to listen because we wasn't goin to get the 300 rental .. we ended up goin with a all black tux but the pants the came with the rental did not fit my son well so we ended up getting another pair of black pants to have tailored by them for his to wear instead .. fast forward to the day before prom I went to pick up tux rental and the employee there was more worried about to girls leaving the parking lot then wht I was asking him for he finally took my name and I asked him twice if the pants we had tailor and bought there was in the bag with the rental and he kept telling me yes .. get home and the pants are not in there the other pants tht we did not want tht came with the rental was instead .beyond upset ! Paid 150 dollar for this rental for these people not to care they need to work on there customer service and pay more attention to there customers and there want in needs will not be back!
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April 2024 by Bailey Turner
We went in to get my boyfriend's pants tailored since they were ridiculously long past to what we believed to have ordered. The man at the front counter, the first time we came in, asked if we could leave and return another day just because it was 45 minutes until close (we took 25 minutes lol). Today, they gave us a hard time about the stigma of tailoring pants higher than the standard length. The lady who tailored the pants for us made many snarky remarks including "I didn't know you wanted capris!" Proceeding to laugh about it when they were only ankle length...(Which is what we wanted in the first place). Half the staff was very disrespectful, rushing us to leave when they had plenty of time with not many people in the store not providing us the help we needed. We left disappointed and will definitely be picking elsewhere for formal dress-ware next time.
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April 2024 by Lindsey Sampson
EXTREMELY rude when trying to make a return. I get that that store gets stuck with the extra merchandise… but they offer returns? We apologized multiple times and the sales rep would not drop the subject just kept making comments about how not cool making the return was.
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March 2024 by m
Excellent selection and customer service. If they don't have it in stock locally, they can have it shipped in quickly.
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March 2024 by Courtney Wise
My fiance and I visited to get his suit and the groomsmens suits picked. The person consulting us was scattered at best but we were willing to look past that because we did find suits we liked. Fast forward to the next week we find out that the information for the groomsmen was wrong. My fiance went in to try and fix it thinking maybe it was a system issue. Nope. They somehow lost all our information that we had filled out, had zero customer service to help, and overall were completely unprofessional. We now have to start completely over for the groomsmen. Would not recommend this location for anyone
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February 2024 by LRP5060
Customer service is amazing-5 stars there. For alterations be advised that their pricing is not competitive at all. You're paying a hefty price for convenience.
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February 2024 by Lil B Farms
Definitely will be back . They go above and beyond to help you be completely satisfied before leaving. They made the dreaded trip of suit shopping a very pleasant one .
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January 2024 by Marcus Shittu
Helpful, professional and awesome associates ??
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December 2023 by joseph marine
A quick in and out with off the rack finished trousers. Who knew??? The staff was extremely helpful. They let me browse until I requested assistance. The price point was as expected. The selection was narrow but readily available and easily accessed. I'm ready for my event in less than 30 minutes.
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September 2023 by Sharon McLaughlin
Thank you for doing a quick alteration on my husband s suit pants. They were ready two days early.
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August 2023 by Santhiego Heard
My son is getting married and they worked with us to get him the right fit and colors to make him look like a grown man. Thanks Mens Warehouse.
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May 2023 by Kristy Whitehouse
Excellent service here. Husband is best man at wedding in California and they were quick to pull up all the info from the grooms wedding. Was kind enough to take the time and show us what colors were and style he was wearing. ( we had no clue) Got my husband measured and tried on everything, was out within 30 mins. Great Service.
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May 2023 by Tink Berger
The customer service was not bad from the young gentleman that helps us , but his measurements were all wrong. My son pants were to short and the waist was to big. His jacket was to long. The tie was just ugly. Needless to say we will not be going back there.
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May 2023 by David Wells
Don’t bring kids here, absolutely horrible at fitting children. Ended up having to buy new matching pants instead. Waste of time & money.
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April 2023 by Jonathan Rice
Trey worked with myself and all my groomsmen over a 1 year period of chaos and had all of us looking our best!
