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December 2023 by Juanita Johnson
It was a pleasurable experience. Our loan officer, Trisha Hirsch, is a very professional, knowledgeable, and pleasant person to work with, and our teller Kenesia Milton is as well. Because of the awesome treatment, We plan to make Panhandle Credit Union our main financial base.
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November 2023 by Karen Miller
I was so fortunate to be assisted with my banking by Kenesia Milton! She is so knowledgeable. She opened a new account for me in minutes, answered all my questions about banking products available and remembers me each time I go into the bank. She has made changing banks from another town so easy. She is truly an angel.
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November 2023 by Tina Norton
Not engaging or very friendly any time that we have visited. The gal that helped us today, her name starts with a “K” doesn’t even bother to ask how you are or if there is anything else that she can do for you. Never smiling, or welcoming. Really needs some friendly customer service training. Made assumptions about our transaction. Was hoping that this was a friendly small town bank, but not impressed so far.
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September 2023 by Dean Minzner
On their mortgage loan form that you sign at the end, there is a "demand clause" that states they can recall the loan and demand full repayment "for any reason". Doesn't matter if you are in full compliance with all the terms. It's among over 40 pages of the final paperwork, so you may not even see it. I walked away.
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June 2023 by Brenda K
I used the ATM which is awesome since the update. I love this credit union as everyone is always helpful and friendly
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May 2023 by kerry mundle
Love my local credit union because they care!
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September 2022 by Amanda N
The manager Jason at the Panama City beach location is amazing! He goes above and beyond to take care of customers needs and ensure a fantastic experience!
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June 2022 by Anthyllis Sanbell
Excellent customer service. Best credit union around hands down.
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March 2022 by Deirdre w
Jason and Jessica thank you so much for going over and beyond to help me by returning to the bank after hours when my driver's license was left in the building. Due to my needs that next morning it was pertinent that I had my license back that evening.You were both real life savers . It makes me happy to know that I could on you guys. ?
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December 2021 by Emil Infusino
Always fast friendly service at any branch you go to
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August 2021 by Sandy Cambria
Difficult to ever get customer service, rude people in the cubicle offices, charge for notary, even when a client has an account with them, staff rarely values customers or customers time, long wait in Drive through
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June 2019 by Corrie McPherson
Great people, always fantastic customer service. And I go to two different branches because I live near one and work near another. They really are great!
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November 2018 by D P
Waited a hour & 30 minutes in drive thru
