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April 2024 by Sandy Smith
Horrible service. Guy couldn’t handle life enough to answer a few simple questions by someone that doesn’t ship packages often. Absolutely would not recommend sending anyone to this location.
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December 2023 by Samuel C
Long overdue shout out to Charles! Thanks for making life easy for us on the West End! Every time I'm in there I feel like I'm over-helped and undercharged! Thanks for all the help w eBay and packaging! Happy Holidays!
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August 2023 by Michael Shavnore
Owner was very helpful, explained all my shipping options for a large breakable item. Really liked the guy. Turns out the management company I work for uses him and has never had the slightest issue.These bad reviews are funny, you get what you give people.
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August 2023 by TallDarkandFatsome
Owner is very cool, kind of a surfer type voice to him and a great conversationalist. Works quick, get's you in and out. Love this place.
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June 2023 by Ted Davis
Never again. Package was mailed out USPS 6 days after I overpaid (My fault, I should have walked out then) for it. I can understand the need for privately owned businesses to make a profit but if your going to overcharge at least hand it off to USPS the next day.
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February 2023 by Dawn Mouser
Always a great guy. His puppy and kitty cats is pretty awesome too. I appreciate what you do me Charles.
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January 2023 by Mike Hayden
It’s a joke… When you walk in be ready to smell animals who have never been bathed who climb on you. The owner is on the phone trying to close real estate deals while the place looks like a junkyard / mail service. Btw most people are allergic your cats that tried climb on me. What are you doing?
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October 2022 by Kay Hanks
Charles is a super friendly local who does a great job taking care of his customers. I had a return but couldn't find a box...he took care of the whole thing ! Amazing Customer Service!
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September 2022 by Kay Hanks Smitley
Charles is a super friendly local who does a great job taking care of his customers. I had a return but couldn't find a box...he took care of the whole thing ! Amazing Customer Service!
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September 2022 by Marty D.
Pey attention to the one star reviews. Based on my experience they are all well deserved. I left a couple bags by accident at Majestic Beach resort and they recommended speedy pack and ship for getting them shipped to me. I called and left a message and it was ignored. When I called back to try to get the bags and shipped out before close of business I mentioned that I had left a message and whoever answered the phone was just rude stating he never got a message. Then he basically hung up saying he had other customers and never called back. I can tell you there's nothing speedy about speedy pack and ship. Avoid this place like the plague. I'm going to call Majestic and let them know about my experience as well.
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August 2022 by Lyric X
I hired this company to intercept one letter. When I didn't receive the letter I called to inquire. Supervisor Charles answered the call and I proceeded to voice concern over the DMV letter that should have been there three weeks ago. I was polite but concerned, my license is now missing and the DMV stated it was not returned to them. As I was explaining, Supervisor Charles was nonchalant and very combative. I suppose he didn't like that I asked him to check the mail again. Before I could get done explaining he hung up the phone in my ear. A few hours later I receive an email stating the letter has been "found". I then paid for it to be sent via FedEx w/ two day delivery. That was 20 days ago. I called FedEx and FedEx told me that they are returning the letter b/c there was NOTHING in it. I said OMG Supervisor Charles did this. That man is evil and vindictive. I still have not received the first FL driver's license or the replacement DMV letter. At this point I think I should contact the police and report it. Supervisor Charles went way too far with his hateful ways to women this this time.
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August 2022 by em S/h
If you need any package help charles is your guy! He’s such an awesome owner, with an amazing work ethic! Don’t know what I would do without this place!!
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August 2022 by Todd O.
This place has zero customer service. It's very "Silence of the Lambs". I OVERNIGHTED a package at 12:57p that had to be received the next day. I was contacted because the package id not arrive. I looked at the tracking and it showed the package was not sent out until the following day at 9:53a. (tracking and receipt time stamps).. Charles actually started yelling at me on the phone when I asked about the delay. Charles immediately placed blame on the carrier rather than accept any blame for the delay in pick up. Then, he told me that I was at fault and that they don't guarantee anything or responsibility for anything mailed at their location. I would have driven to the post office but he assured me it would be picked up the day I sent it.***My suggestion is bypass this place completely!
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May 2022 by James Taylor
Charles is great and gets your packages where you need them to go, and fast. He's also very good at explaining the different shipping options available and making recommendations. One of the reviews on here claimed he is a Freud, and I totally disagree- Charles has never been a psychoanalyst! If you want your package to get there fast, come see Charles-
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May 2022 by April Herrett
He is a bit temperamental. May be time to do something that doesn't involve daily stress from interacting with people complaining about shipping costs. Lol. Does get the job done and has the corner on the market in the area. A bit expensive too, but will definitely get your package moving.