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April 2024 by Evangelina Quintana
Awful..they stop serving people at 10 even though they aren’t supposed to close until 12. I stood at the counter for 10 minutes to place an order and was never even acknowledged while two of the employees held on a conversation with each other for the entire time I stood there. They also had signs posted that no hot food would be served due to the oven being broken and the lobby seating area was roped off with no where to sit. The entire experience was very low quality.
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April 2024 by ptica
I advise you to check your order. I ordered Turkey, Provolone & Pesto on Ciabatta. but received only bread with chicken (I will add a photo of the order and what I received below). they made the coffee tasty, not too sweet as I like it. but with the sandwich they were dull. I don't think I will return to this Starbucks againParking: parking only for hotel guests!
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January 2024 by Tj
I had a good experience here but I ordered on the app and did not have to interact with anyone. I walked over from the building next store and it was already made and sitting for me.
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October 2023 by Michele Astemborski
Barista was extremely rude and walked away from me as I was trying to talk with her. She does not need to be in a service job if she can't talk with customers. I was trying to PAY for a coffee I had to reorder, I didn't want to take something for free. I literally walked away in tears...
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October 2023 by colleen wood
Wish I could give zero stars. Absolute worst customer service. Very negative attitudes when ask to remake a drink that was made wrong by them in the first place.
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September 2023 by Xx Xx
Wouldn’t give my 11 year olds their birthday drinks when we come to Panama city every year for their birthday and they have always given them their birthday drinks , would give negative 10
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September 2023 by Alisha P.
Staff is rude. A new employee put my order in wrong and when I told the girl that made my drink it wasn't what I ordered, she snatched it off the counter and literally threw it in the sink and was so rude about it. I went the next day and asked if I could use my points and she said yes but then didn't redeem them and said "you didn't say you wanted to redeem them". I don't understand why this girl is so rude. They need to get rid of her. She has no manners.Edit to add in hopes her boss sees this. Her name is Olivia I believe and another employee even asked her why she was so angry. Everyday I went, I told her thank you for my drink despite her rudeness, she walks off and doesn't say a word.
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September 2023 by Viktar Saikouski
Closed 20 minutes before closing time…
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May 2023 by Todd Mixon
Maddie is the absolute BEST BARISTA.... she makes the Best Carmel Macchiato!!!!!
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May 2023 by Katie Torras
We come to this Starbucks location every time we visit PCB. The kindest employees make the experience so delightful. Olivia, the manager of the store was EXTREMELY helpful and went above and beyond when I was double charged for my order. By far the best Starbucks I’ve been to!
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May 2023 by Tavaine Suragh
justyce is the best barista i have ever met..
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May 2023 by Jessica Cline
The barista named Jesse is so helpful. He knows what he's doing and has the perfect attitude!
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May 2023 by Satwinder Boparai
Extra charge for sugar free coffee ?Never heard of this.
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April 2023 by Boogie Man
Staff is always very friendly and readily available to help. The wait time is very minimum with your drink being ready in a matter of minutes. What food items I have gotten here is very fresh no matter the time of day.
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February 2023 by Windy City Wanderer
Allegedly a "privately owned" Starbucks and not "corporate" so they refused to remake my coffee that tasted like sanitizer...
