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July 2023 by Norman Sanders
Nay was absolutely amazing. She helped us with internet as well as phone questions. This wonderful lady even gave us restaurants to try as well as we are new in town. A wonderful smile, great attitude and knowledge of the business! Loved Nay!
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July 2023 by Martha M
The young salesman was the best!! Helped a senior get her new phone going and was so understanding when I went back for help. We need more people like him. Thanks
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July 2023 by Lydia Yarbrough
Visited the TMobile in PCB at Pier Park to set up our internet for our beach house. Nay and Billy double teamed and got everything done in a matter of minutes. They were extremely professional and accommodating with great personalities!!
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July 2023 by Brownman Dcaptain
T-Mobile Peir park is really a good store to shop, the staff are friendly and always ready to help you. So when you, and sales rep Nay is the one who is ready and always go the extra mile to help her customers.
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June 2023 by Kristen Andersen
I visited this store on a weekend after customer service was unable to help me with an issue over the phone. When I entered, Kay greeted me right away and offered to help. She is wonderful. She first attempted to fix my issue by calling Customer Service herself, but when they were unable to help me, she went the extra mile to help me get it resolved. I was there for a little while and my son was getting restless and antsy to leave. The other employees were so sweet to him and played with him. Y’all have a really special team. Thank you so much for all your kindness, it meant a lot!
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June 2023 by IB 11
Cata and her team were extremely helpful. My phone needed repair. I was out of town, and they were able to overnight a phone to this location. She was able to restore my information. I'm very grateful for all their help. This store had excellent customer service.
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June 2023 by Makenzie Woodham
Miss Kay was the bomb dot com. Helped my whole family get upgrades when the store was busy and was so patient and helpful. She made it a great experience! Thank you Kay!
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June 2023 by Natalie Walden
Nic was absolutely awesome!!!!! Got me my upgrade and the deal with a new Apple Watch. Highly knowledgeable about T-Mobile and their offers. I would go back in a heartbeat if I had any questions!
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June 2023 by Christyn Jase
My boyfriend needed a new phone, we're not even from Florida, and it was such a nice experience. Bilal was super cool and nice, he made everything quick and easy! 10/10 def recommend!
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April 2023 by Jerrod Schonfeld
I’ve come in to price my plans compared to AT&T and Verizon. The staff were all professional, friendly, helpful, knowledgeable, understanding of situations and personality, and experts in the service. The aided in promotions, getting me and my family a solid price for my technology and phone plans which blew Verizon and AT&T out of the water. It was a fraction of their prices! They treated me as a military veteran in high regard and gave a great rate off of that too. This particular store has maintained excellent quality of work, human relationships, moral ethics, integrity and exceeded themselves almost every time I’ve come in. They constantly improve. This PCB branch is hands down the best phone service place I’ve been to, and I’ve run into some greed driven deals quite a few times with the phone businesses. It’s more than just a service, they provide an incredible experience. Don’t miss out if you’re trying to find the best deal and experience!
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April 2023 by Jalen W.
I was with Verizon for several years and then T-Mobile come out with this promotion for three months free service I decided to try it and the customer service is just immaculate. You will not find a better customer service for a phone company and their service or overall is fantastic. If you don't have T-Mobile then you don't have phone service you do you do not know what you're missing. Tony .... T mobile agent! You rock dude you rock you are awesome. You got something done that I've been trying to get done for a very long time you're awesome and you definitely need a raise.!Tip for consumers:If you're not using T-Mobile, you're not using a good phone, service, plain and simple there are not enough good words to describe T-Mobile service overall and their eager to please you there, kindness, and how hard they work to get whatever you need accomplished!!!!Products used:I purchased an iPhone 12 and iPhone 14 and added another line telephone that I already had for my grandson.... I will be with T Mobile
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April 2023 by Rachel Dimanche
Can I just say the staff here are unbelievably friendly! The retail associates manager Jalen helped me pick out my brand new iPhone 14. He was very nice and informative. After a brief discussion explaining my needs, Jalen was able to help me find the phone that suits me best. Offering amazing rates, camera features and accessories the iPhone 14 has been a great investment.
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April 2023 by Bill Grant
With the persistence of Jalen, Kay and Michelle, I was able to get the sprint credit of $900.00 in a few days. I had been trying to get my refund without their help for over 2 months. I sincerely appreciate their combined efforts and will continue to be a loyal customer to Pier Park Location. William N. Grant, MD
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April 2023 by Dalila Guzman
Staff here stays ready to help. Jalen is welcoming, patient, and kind. If I’m ever in the area and need assistance, he’s my go to.
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April 2023 by Sarah Fisher
We came in on 3/21/23 and had the best experience with Jonathan and Nay. I don’t think I’ve ever had such great customer experience at T-Mobile before. My boyfriend and I transferred from Verizon and I swear, these 2 individuals were phenomenal. They definitely deserve a raise and should run that store!!! They made the move back to T-Mobile so easy and made it fun (like WHATTT).Thank you Jonathan and Nay, hope to see y’all soon ? 10/10 RECOMMEND: ask for Jonathan & Nay, the dream team
