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March 2024 by Vicky Autry
Convenient, many services and people are really nice!
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March 2024 by Mark Hester
Fast delivery
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March 2024 by thomas mccartney
Stopped in this smaller UPS full service store with an Amazon return. No waiting, friendly staff, efficient service, and a very easy process. In and out in two minutes. Had a bad experience at another store but this is the way it should be. Thanks!
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March 2024 by Bonny McKnight
Staff is lays helpful and friendly. And wait time never long if at all. I am not a permanent resident of PCB but my home shop is not like this at all.
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February 2024 by Don Cooley
The UPS store on Thomas Drive is fantastic, it’s the easiest way to ship at anytime and great customer service.
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February 2024 by jackson bell
Never had an issue, but sometimes prices are a bit high.
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January 2024 by michael lea-scandrett
They are very helpful everytime i visit this store
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December 2023 by Cassie Ingle
I had just got off work and was rushing to get there before they closed and made it by a minute. The gentleman opened the door as I was walking up and I asked him if I was too late and he told me absolutely not and welcomed me in. They didn’t rush me and took care of everything I needed! I wish I would have gotten their names! I will definitely be using this store more often!
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December 2023 by Leo M. Bullock, IV
I love the way this place follows through and follows up. Excellent service!
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November 2023 by Robin Church
Recently I entered this store to ship a package. I was told my package had a hazardous sticker on it which I scratched out upon re using the box. The clerk told me I had to re package in another box. I explained to her, I would completely remove the sticker…..but she said she already saw it and would not accept it. I said if I walked out the door and came back in with NO stickers would she accept it? She said no she already saw it. Obviously she memorized every package that comes through the door. Believe me, I understand hazardous stickers as I worked for the airlines. Her attitude to help me was down right rude. Could you please instruct her on customer service? She needs help badly. And she exudes how much she hates her job.
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August 2023 by Jay C
I live within 2 miles of this despicable scourge of a so called business. My starter had to be returned to Amazon and that had to be done at a UPS store according to their return policy so my puppy, that can't be left alone right now, walked/jogged the 2 miles to this UPS store and the extremely rude ladies working there told me to keep my pet at home. No dogs allowed in the store.. I've been in this city for years and have taken my other dogs in just about every business there is in this small community.. We had to walk the 2 miles back home without being able to return the starter I need to get my vehicle going. It was a wasted 2 hours of my very valuable time with extreme heat of 105°. Probably enhancing my frustration, but nonetheless I will not be using their services again.. I would not recommend anyone to go there to mail or print anything. I am always about supporting local business, but not UPS anymore.
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June 2023 by Patti Smith
Always professional and friendly. No matter how long the line is, each customer is greeted when they walk in the door. And every customer is treated like they are the only one in line. I use the UPS Store for all of my business and personal printing. Brochures, mailers, rack cards, business cards, etc.! I don't have a scanner so I use their scan to email service as well as copies and at times their computer services. They are an extension of my business and I appreciate Rolan and Jo and their entire team so much! Can't recommend them highly enough.
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May 2023 by Delmira Sánchez Leal
I wasn't treated kindly. They refused to listen to what I needed. I just wanted to certify my signature on a document in Spanish. I really felt sorry for the people who work there.
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February 2023 by Jeffery Leverette
The most bizarre incident with this store. I mailed two letters and they said they needed my I.D. because "we don't know if you're mailing a bomb". I would think twice before giving this store your business!
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November 2022 by Erica C.
Operations Manager super unhelpful. Went in asking questions on how to best package my item; using my own box that I brought or having them do it. It was like pulling teeth to get any kind of answer. Needless to say I left without shipping anything. I'll drive further for better customer service.